8/8/19 9:53 PM - We have heard multiple reports that manually powering off and on a Wyze Bulb will restore the connection. If you are still experiencing difficulty with your Wyze Bulbs, please try this as it may decrease your wait time. 7:18 PM - Starting in the early afternoon, we saw a spike o…

Yeah so my wife flipped the bulbs on and off a few times when this outage occurred because she thought something was broken. Now the light bulbs reset themselves. What a crappy design this is. You guys gotta fix this.

I’m just seeing this thread now but I did experience an issue with one of my bulbs a couple of days ago when it wouldn’t stay turned off. Powering it on & off didn’t seem to work so I reconnected it and all has been well since. My other bulb continued to function normally during the incident.

I’ve got three bulbs DOA after the outage. Nothing works, on off, re-add, etc. It was ridiculously painful to get these set up in the first place. Since they will not setup with other bulbs on the network at all. All three are outside (two under carport, one at front door) so that means getting a la…

[image] letchhausen: not trustworthy from a security perspective Nothing they sell should be used for security, they are not made or marketed for that.

I meant merely that I would like to trust that the bulbs will turn on and off while I’m gone for a week. Otherwise, what’s the point? An exercise in technology? A love of gadgets?

[image] letchhausen: A love of gadgets According to my wife that’s my problem, I dont see it as an issue though. I do agree you should be able to trust them to work while on a vacation. So far for me they are working.

Is there a way to get these notices in email as they happen? I was ripping everything apart and troubleshooting thinking it was my problem.

@notmoe , I’ll talk to the team about it. I know that we’re looking into ways to make this information more easily accessible. To everyone else, we apologize for how this outage impacted you and I will share your feedback with the team.

You’re welcome! :slight_smile:

Wyze Bulb Service Outage - 8/8/19

Wyze News

WyzeJasonJ August 23, 2019, 12:05am 70

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Wyze Bulb Service Outage - 8/8/19

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