UPDATE. I assigned IP addresses in the router to all three cameras and the issue has gone. I can watch all three cameras live for several hours with no errors or drops. What did this firmware do?
All my cameras have static IP addresses since the day I bought them. Less chance for the DHCP server to screw up.
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I upgraded 3 Battery Cam Pro units to 1.4.2.3615. Two of them work, but still do not record video events to the SD card. I reset the 3rd unit to default state. It is now effectively bricked, because the process of adding it fails (on step 3 “Finishing Setup” - times out). The unit announces “pairing timed out”. Tried with both an iPad and iPhone, plus several different wifi SSIDs.
Ok, nother update, i was actually able to be home long enough to do a complete power cycle of my modem and router. This actually made things worse. Lol, so most likely a wifi or modem issue, might be both. Just interesting that just the v3s are doing it. I have spectrum and there cheep modem, and linksys Mr9600 and 2 MR7300 as childs in a mesh setup. Fiber is coming soon and hope that will fix most my issues along with a new wifi system. Im open for suggestions on what wifi to get.
Love all my wyze stuff but it doesn’t always play nice with my setup.
How many total wireless devices in your home?
You need access points that can handle more than you have.
With about 130 or so wireless devices in my house, I use Ubiquity U6LR access points, which can handle 200 each.
Normal wireless routers do about 35 or so concurrent connections/sessions.
It is usually (or used to be) pretty hard to find how many connections they can do.
Netgear’s top 600 dollar model says up to 200, while their 300 dollar
AXE7800 only does 40.
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I have between 58 to 64 wireless devices connected at my place, 3 access points in a mesh set up. According to linsys each should be able to handle around 40 devices.
My network appears to be stable, everything else stays connected without issue accept all 8 of my v3 cams are all doing same thing after this last update. Dropping and reconnecting every 3 to 20 seconds. All other cams stay connected and stream just fine.
After power cycle my network and again spectrum cheep modem, all is good except the v3 cams. I still suspect my network as not many are having this issue
I can confirm the same thing happened with my Cam V3 on beta firmware 4.36.14.2259. I seem to be able to recreate this issue consistently now. AFAIK, this issue will show itself whenever you reboot your router. In group view after 15 seconds, it will constantly reconnect itself until I finally get an “Error -20006”. The issue is sort of resolved by power cycling the cameras, but whenever your router reboots then it will start exhibiting the same issue again until you power cycle your cameras.
Setting the cameras to static IP didn’t resolve the issue either. I have another spare Cam V3 on the stable firmware 4.36.13.0416 which doesn’t seem to have this issue.
Anyhow, it looks like Wyze paused the roll out of beta firmware 4.36.14.2259 since I can no longer update to it on one of my spare Cam V3.
Good to see its not just me then. I will try and power cycle my v3s and see if that works. May take me a few days as all mine are in areas hard to get to especially with the snow and cold weather Im having rt now. Ill update when i can.
Sorry when I meant power cycle, I meant restarting the cameras via the app. I have a shortcut automation rule in Wyze to restart all my cameras so it’s easier. That seem to fix the issue for now…well until the next time my router reboots then I just need to restart my cameras again afterwards.
It’s a shame this latest beta firmware 4.36.14.2259 has this annoying bug. I was hoping they released this as stable as soon as possible because they fixed the previous behaviour below of 4.36.13.0416 firmware:
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Oh i thought i had tried that, but guess i did not after last rebute of my wifi.
Anyway i was able to “power cycle” one of my v3s and that worked. I just did the restart throught the app on 2 of my v3s and that also seamed to stop the constant disconnect and reconnect. Will restart other 5 and see how that goes.
Thanks for the info, and hope they fix that before they release the final version.
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When you say restart the camera from the app do you mean open the offline camera and go to the restart button in settings? For me when I hit restart it pops up Failed immediately. This has never worked for me. The cams I have issues with are my cam pan v3’s. All other models work fine.
That means that the app has no connection with the camera.
That is correct. My problem is a camera will go offline when I’m not at that location and I have no way to power down and power back up to get it working again. This is a pan cam v3 that is plugged into a flood light so a WiFi plug cannot be used (like I do with other cams). When I read this post, I thought they were able to use the restart in the app to remotely restart the offline camera which hasn’t worked for me. This has been an ongoing issue for many people and I just don’t understand why Wyze can program them to restart if they lose connection. Thanks for your response and I will keep my fingers cross that they will eventually come up with a solution.
I have many cameras. I also setup a way to turn them off and on while away from home of needed.
I use the Wyze Outdoor outlet that has 2 outlets that can each be controlled remotely.
If I had 2 cams going to the same outlet, I found a 1 foot extension on Amazon that makes it easier since the power warts are too big to go into both without it.
But, It comes in really handy if my cams are down or just one. Turn off and wait a minute then turn it back on and wait a minute to reconnect.
I hope this helps.
How about you create an automation to restart the camera daily, like I have done for all my cameras as a preventative maintenance. Heck, you can have the camera restart multiple times a day. No harm to the camera as these are soft reboots.
If it’s a floodlight (is it a Wyze Cam Floodlight powering a Cam Pan v3 via USB?) and hard-wired to a junction box controlled by a switch, then what about installing a smart Wi-Fi switch on that circuit? Would that be an option?
I tried a WiFi switch a while back and for some reason it didn’t work (can’t remember….). I will have to revisit this. Do you have any recommendations on a WiFi switch that would work for this application? Thanks for responding! I really appreciate it!
Thanks habib! I will do this too. I guess as long as I don’t lose connection prior to the restart automation this should help. If it loses connection before the automation cycle it probably won’t turn it back on. Would that be your understanding?
Thanks for your response. The camera that is giving me the problem is one that is plugged into a Wyze floodlight cam. It is turned on and off with a light switch that operates the floodlight. When I’m not at the location, I have no way to power cycle. My other cameras are plugged into a WiFi plug that I can use to power cycle. Again, thank you for your input!!!
No problem. If it doesn’t work for you maybe someone else can use it. I do find that running betas has me doing on and off a few times here and there.