Wyze Band reset?

Fleiva · November 21, 2020, 5:03pm

Hi all. What troubleshooting steps do you recommend for a non responsive Wyze Band? The device is 100% charged but not responsive, the home button light is on but the face doesn’t respond to input. Any way to reset it or reboot?

Thanks

StopICU33 · November 21, 2020, 6:40pm

Hi @Fleiva,

Go to the Wyze app and see if the Band will reboot from there. If this doesn’t help post back. Thanks!

Open the Wyze app and tap Wyze Band .
Scroll down to the Settings screen. Tap Reboot Device.

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Fleiva · November 22, 2020, 6:36pm

Thanks for the suggestion. The device battery fully drained and it was responsive again once I charged it. I will try you’re suggestion if it happens again.