Hi. Since yesterday evening my ipad wyze app now just crashes instantly when in trying to launch it. Was fine 2 days ago and now cannot get it to load. I have uninstalled and reinstalled. I even wiped the ipad to start over and exact same thing. What do I do? Thanks

Is there any way to @ them here so they can see our issue @sup3ruser

I too emailed support but they said no ETA for fix yet.

Yup. iPad Pro still works but older iPhone 6+ stopped working with Wyze app right after the update. Not too happy!

I have the same problem, Wyze app crashes when I try to open the app on iPhone 6+ IOS 12.5.5 So I can’t see any of my 6 cameras :rage:

Same here with the iPhone 6, newer iOS on my iPad can see the cameras. Hopefully when Wyze staff comes back to work tomorrow, they can patch this problem because being down this long is unacceptable.

Same here on old iPad mini with iOS 12.5.5

This isn’t the first app to not support iOS 12, and won’t be the last. All I ask is for Wyze to provide a stable working version for iOS 12, and then provide enhancements for the newer Apple products. This would allow us to continue to use our Wyze products, and provide an incentive for us to upgrade to newer products if and when we decide. I’m perfectly happy with my iPhone 6 and iPad, both running iOS 12, but can no longer use my Wyze cameras, thermostats, and scale !!

All I ask is that they actually TEST an update before they release it. They should have an old iPad laying around the office running 12.5.5… install the updated app and see if it runs. Instead, thousands of us running 12.5 are without our cameras.

[image] iOS App Version 2.27.33 and Wyze Plug Outdoor Firmware 1.2.0.219 Released - 1/3/22 Wyze News iOS app 2.27.33 is releasing with a fix for iOS 12 crash issues! We’re sorry and appreciate your patience while we fixed this issue. We’re also releasing Wyze Plug Outdoor firmware 1.2.0.219 for improved syncing behavior! Read our Release Notes: [image]

Wyze app on ipad instantly crashes

Services & Integrations

gyzmo January 3, 2022, 9:01pm 33

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Wyze app on ipad instantly crashes

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