Recently, approximately 5 days or so ago, the Wyze app for iPad has been regularly crashing on my iPad.
I keep the Wyze app running continuously and have done so for many months.
Only in the past week has it started regularly crashing - at least once per day.
I assume an update has introduced a bug.
Do you have auto update on?
Have you tried rebooting the iPad? Also, probably a good time to reboot your WiFi router/access point to see if crashing is reduced.
I’ve got basically the same issue, it crashes about every 3-4 hours, rebooting, turning the ipad off & on again, and rebooting router doesn’t fix it, deleted & reinstalled doesn’t fix it ether, never did this before and I’ve been running it for years
@habib Yes, I auto-update iOS and its apps.
@StevenA I have tried rebooting everything.
The issue is still happening every day, at least once a day. This is definitely a bug introduced in the past month or so.
For whatever is worth, I’ve started experiencing crashes on my iPad, iOS 16.7.12 and Wyze app 3.8.7 (13). It happened two-three times over the course of past three days. Not a deal breaker for me but curious what’s causing it. I’ll keep an eye and see what unfolds.
I am on iPad OS 26.1 and Wyze App version 2.50.9 (1) and no crashes.
Probably a bug in the latest Wyze App.
WYZE IOS app constantly zooming “in and out” in live mode….. then crashing. All began with the latest update. What’s going on ??
I notice occasional zooming “in and out” while swiping through Cloud videos. Started a few weeks ago, but no crashing on App version 2.50.
Still crashing multiple times per day.
Getting really annoying now.
Is anyone from Wyze active on these forums? Anything I can do to escalate this issue please?
Mine crashes as well and I am on the beta release. If it bothers you that much, have you reached out to support as Wyze doesn’t monitor all the threads on the forum.
Yes I have. I got an auto-reply from AI saying “wait for an update” but I have replied asking for a human.
Here is my experience, since version 3.8.7.3:
Since installing 3.8.7.3, the app crashes 4+ times per day. I use this on a dedicated iPad to monitor my camera feeds. I upgraded because of the new “security” update. Now it crashes frequently, which it rarely did before.
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Tested on 2 different iPads. One at iPad OS 18.0 and the other at 17.1.1. I started the Wyze app on both at 21:45 and both stopped at 04:17. Previous tests indicate this version stops after roughly 7 hours.
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Upgraded iPadOS to 26.2, then installed Wyze app version 3.9.0.7. The crashing problem is NOT fixed! Again, it runs about 7 hours and stops. I have an older iPad running version 3.6.5(5) and it runs without crashing for days on end.
It’s not the end of the world, but it is annoying. Based on some of the reviews I’ve read and the comments here, it seems Wyze introduced this issue in version 3.8.7.3 and have not figured it out yet.
Updated 12/25/2025. Installed version 3.9.1.1. on 12/24/2025. Same problem with app stopping after approximately 7 hours. iPad already at latest (26.2). I removed the Wyze app and installed a new copy. Again, the app crashed after 7 hours. Maybe some day Wyze will figure this out. Until then, I can no longer recommend this as a solution for home monitoring.