Main screen for Wyze vacuum on Wyze app is stuck. The Area, Battery level and time does not change and it says that the vacuum is cleaning even when it is charging. Any ideas?

Due to a power failure at my house, the internet went down for about an hour and therefore everything (including the wyze vacuum) went offline. After the internet came back up, the wyze app works as it suppose to. Live update of the vacuum, no more stuck on the main screen. Try to unplug your route…

I have the same issue that others have described. if no response or resolution, I might have to return it.

Is anyone else seeing that the counters appear to be working? Here’s what I did… don’t know if it had any affect or it’s coincidence: Earlier, I pressed the power button on the vacuum and manually started a clean. (My map was clear). It did most of the house, enough to create rooms. It returned a…

I’m having the same issue. Battery, timer, and status values do not change, but the cleaning records are correct under the respective menu. So far nothing has resolved it. I removed it from my device list and re-added it by following another setup and it still bugs out and shows it cleaning. Clear…

I have an update. I have opened a ticket and Wyze is working with me to resolve. A new version is on the way and I believe this problem will be fixed for everyone soon. Hang in there! Other than this app hang this vac seemed to really be a great device!

[image] Wyze Robot Vacuum Pairing Survey Home Hi, everyone! The manufacturers of Wyze Robot Vacuum asked me to send a survey out to people that have received their vacuums. We noticed data that indicates that there can be improvement with pairing success. We aren’t seein…

Same issue here, my vac ran out of juice before making it back to the dock, and hasn’t updated its status in the app since then.

The vac did charge overnight after being stuck at 11% for the day the app shows it as now at 100% and the map has modified itself and not displaying the area it cleaned before going to recharge. THe machine had trouble finding home… to recharge a lot of trouble… it got close and then continued to…

When doing a factory reset, my vac only ever says it’s starting the factory reset, but it never says anything else, or actually seems to have done a reset…

I had that same problem. I didn’t find any official Wyze documentation about a factory reset, but i did see another forum with the answer. Press and hold the home button until you hear the first prompt of factory reset. Immediately release and hold again for 5 seconds and it will begin the reset pr…

Wyze App is stuck on Wyze Vacuum

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dr.know January 14, 2021, 3:26am 12

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Wyze App is stuck on Wyze Vacuum

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