Wyze app 3.2.6 - Released 11/19/2024

Wyze News
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Of all the things that shrink as you age, wonder is the worst.

Right? :wink:

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Good points. Sorry to say it appears to be persistent.

I fired up a 6-8 year old Galaxy s10. Updated to 3.3.0 b596. All the cameras I noted earlier have a selection for Hardware Decoder. And the settings mirror (on) my daily driver, s21 ultra.

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@Seapup,

In the past I have played with the encoder settings, both on and off. Could never tell a difference.

What I’m seeing now is night and day.

Earlier I posted that my WBCP was a couple of seconds faster with hardware selected. In retrospect this was the wrong camera to test. If I remember right a wyze employee said it takes the WBCP seven seconds to boot, then a few seconds to load the image.

Out of curiosity I just tested my v4’s, V3 pro, doorbell v2. They typically load in 3-5 seconds, hardware on. With hardware off they. double or even triple in load time, 8-13 seconds.

From this point on I’m speculating. I never saw this “slowness”. Makes me wonder if hardware “off” never really existed. But other posters in this thread are seeing performance issues.

Food for thought.

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My kind of generation Bro’.

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I forgot :rofl:
From my father’s Tavern. I was almost 12 years old and don’t remember any shooting but the next morning when I went downstairs the there was a lethal hunting arrow stuck dead center in the middle of the clock by the front door and a :turkey: on the kitchen butcher table. I didn’t even wonder what went on. :laughing:

TS
TS496×533 212 KB

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I looked you up in Who’s Who. It says: ‘American original.’ :slight_smile:

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Another of my favorite old movies.

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That’s funny, because Sergeant York is exactly what I thought of when I read “TURKEY SHOOT”. :+1:

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Following up on the support request :point_up: , I didn’t respond to their last because I felt I’d been politely kissed-off. I knew I’d get more satisfaction here (and did!)

Then:

Hello from Wyze,

We recently wrote to you about your request but we haven’t heard back from you. Please let us know if your issue has been resolved, or provide any additional information so that we can continue helping you.

So…

Hi, I posted about this in the Wyze Forum:

Wyze app 3.2.6 - Released 11/19/2024 - #69 by peepeep

…and in user replies found out that it is a known issue. Can you confirm if/when the toggle will return?

Thanks

And:

I hope this email finds you well. This is [Agent] from the Wyze Wizards Team. We, at Wyze, would like to thank you for being one of our loyal customers and for your continuous support. No worries, We’ll be happy to assist you and we’ll surely try our best to help with your future concerns and we’ll sort this out together.

I appreciate your patience while following the troubleshooting steps. Since these steps do not produce the desired outcome, we kindly request your assistance in collecting an app log for us. This valuable information will be forwarded to our engineering team for a more in-depth analysis to pinpoint the root cause of the issue. Your cooperation is greatly appreciated as we work diligently to resolve this matter.

Here are the instructions to send us your app log:…

Ask a simple question… :man_shrugging:

It’s possible they’re not permitted to follow links providing full context.

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