AI say:
Opened a ticket for email support with an agent. Got this e-reply:
Dec 17, 2024, 2:47 PM PST
Hi there,
I’m Wyze-E, an AI assistant that works with the Wyze Wizards team. I’ve prepared a solution for you below. Check it out - if it doesn’t completely resolve your issue, simply reply and a human agent will take over to offer more help.
You are having trouble finding the Hardware Decoder toggle in the latest Android app version 3.2.6.592. You have already been given steps to enable it, but you are still seeking further assistance with this issue.
To help resolve this, I recommend checking for any available updates for the app or trying to reinstall it. Sometimes, reinstalling the app can restore missing features. If the toggle is still not visible after these steps, it may be a temporary issue that could be addressed in a future update.
Thanks for being a part of Wyze!
Wyze-E | Wyze Wizard