My Front door camera (V3) has stopped detecting AI events. I checked that it does detect motion events, but they don’t seem to be recognized and tagged properly by the AI service as Person/Package. It was working just fine until a few days ago so I am wondering is this is an issue on my side or on W…

I’ve been experiencing the same issue with my V3s. If you have a Detection Zone set up, try turning it off. It’s the only thing that restored AI detection for me. This is not the first time this has happened. I reset two of my V3s, set them back up with zone detection enabled, and they seemed to wo…

@Aardvark , I saw your other post mentioning this and I am intrigued. I am going to test my cams with detection zones today. I have not updated firmware on my V3 for the specific reason that Wyze introduces more bugs in new firmware than it fixed On what Firmware version did you experience this bug?…

@munkiinut , thanks for the testing routine. Great info. I am doing the same today! Same question as above, what FW version?

@waldo15 , I am going to test mine today. Want to make sure I stay away from that FW version. What FW version are your cams on?

My v3 cams have the 4.36.9.131 firmware. If I had to guess, I would say this issue began around the time I updated my cams. When new fw is released (I’m also on the beta channel) I normally update only one cam and test it for a while (knowing how Wyze’s firmware updates usually go). It seemed to be…

I cannot remember the FW version I had before but it was the one prior to the latest version. And I do see correlation between the cameras working as normal (prior version) and then one camera having issues (new version)

I’m on 4.36.9.131 now. The problem started on 4.36.8.32 and I updated hoping it would fix it. I had tested the cam plus and cam plus lite on the 4.36.8.32 and with my detection zone set correctly and only motion event notification for the free person AI events Camplus Lite work correctly. I couldn…

Just trying to determine if the bug is in the FW, the app, or the cloud. Narrowing the scope.

It’s a combination of factors. When I noticed my camera was not detecting AI events, I enabled the motion detection on another camera I have and that one was working fine with all detection happening at all times. I reached out to customer support and sent logs with a video sample of the camera not…

Thanks. Extensive testing on mine today. Not updating if working. BTW, there is nothing CS can fix. Just the sheep you have to wade through to get to the Shepard. More like human speed bumps.

Wyze AI events not working

Wyze AI

SlabSlayer May 7, 2022, 1:26am 22

Hello everyone! Fix it Friday is here for May! Time to address Wyze directly with app bugs (like this one).

Click thru, post, and vote (like hearts).

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Wyze AI events not working

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