I’m currently having issues trying to get our Wyze Gateway connected to our Wifi, however I noticed that the keypad - lock/unlock still works.
Does this mean that the keypad connects to the the lock via Bluetooth and do not need a Gateway?
This issue is known by Wyze and the possible cause is an AWS outage. They’re working on it! More information here:
I’m unsure on this because I don’t have the lock, but I believe that it is connected via Bluetooth. It may also connect to the gateway, but again not too sure on this!
@Brlepage from your link to the Service Status Known Issues - If the Gateway is offline, it will affect remote unlock/lock control. However, local control through Bluetooth would still be functional. Also, the keypad connects through bluetooth to the lock itself.
It seems that setup of new gateways is also affected.
Good to know!