I’ve been noticing that some of my V3 camera recordings for a sound event, are always muted for playback and I have to unmute them. Why?
My observation is that the setting for audio muted for a particular camera is remembered from the last time that camera was played back.
Just to make sure we’re on the same page, I believe that you are talking about the speaker symbol (labeled “Sound”) during playback - NOT the “Record Sound” setting under Advanced Settings for each camera.
Well, I’ve never muted any recorded video, it’s doing it on its own. So I have to unmute it to know what the sound event is and after viewing it I delete it, with it unmuted. And yes, I’m talking about the speaker icon labeled sound.
I’m starting to think that Sound events are muted by default. No other recordings, except sound events, no matter the camera, are muted.
I view my recordings in the Events tab and as I said before I’ve never muted any recorded video, so no sound event should be coming up muted. But to test it I unmuted the event then closed the app and went to play the event and sure enough it’s muted again. Could a bug the app has with iOS.
And that was for a recorded sound event specifically? Triggered to record by sound. Because it works exactly for me as you described for motion events, just not sound events.
Well, I did say Sound Event recordings.
Thanks for testing it out but you have an old iPhone that doesn’t run the current iOS, which is 16.5, which may be the issue.
Well then this is interesting and I don’t understand why it’s not working on my end. Guess I should try uninstalling the app and reinstalling it. But thanks for the help.
It’s working correctly now!
November 2024 - I got the 16 Pro and have the same issue. All recorded events that I playback, both motion and sound, are muted by default so I have to unmute each event and watch it again. I have not muted any of the cameras. Anyone else encountered this? I’m on iOS 18.1
Wyze made mute by default with the last app update. I hate it.
Playback has always been hit or miss with whether the sound is on or not. Even live view is inconsistent. I’m just used to hitting the speaker icon as needed, not a huge deal. Maybe it is a privacy thing, like the visual voicemail on my phone, if I change it to speaker, it will stay that way for as many messages I play, but if I exit and go back in, it is back to earpiece.
One thing I’ve noticed is in a cam group. only one speaker can be active at a time, so that sort of makes me wonder if listening to speaker on one cam (when not in group view) turns it off on others or something.
Similar to the Pan cam and detection zone when combined with motion tracking, it has never really made sense and I haven’t had the desire to try and figure it out.