Long-time user & fanboy. But kinda irked with a recent, bizarre issue… why has my picture quality gone to absolute garbage, seemingly for no reason?? Started roughly a month ago. It’s just all pixely and blotchy (idk if either of those are real words…) mainly everywhere but like the low center poi…

Usually that’s caused by the image sensor going bad, but I can’t imagine all 3 doing so at the same time. You might try contacting support, here’s the link (click on the support icon on the bottom right) Wyze Product Support

Does it look anything like this: [image] Thick Halos around all the lights Cameras [97B2C664-43B9-4E2B-A573-DFADC64E8E8E] The images from this camera are blurry and have heavy halos making the camera barely usable. I’ve cleaned the lens and dont see any smudges. Any idea…

ya and I’ve only had them a few months

If they do look like that picture, try following the steps in that thread. Other users have had luck. You can also contact support.

No not that issue at all - more of a blocky, sqaure, blurry look. Like I said too, worse at night

Did they accidentally get switched into SD or 360p mode?

A while ago just to check it out ya but switched it back and didn’t do it on all 3 I don’t think, but ya even just made sure just now

That’s got to be moisture and/or slime on the lens. On the inside I mean. The cams get pretty warm and the ccd is not sealed, what with a mechanical IR filter and all. I think I’d first watch a teardown video, and then remove and clean the inside part of the lens. Test it before you put it all b…

we need a picture of what you are seeing. because you recently joined and haven’t had much engagement on the forums yet you haven’t earned the trust level needed to post pictures. I have some friends that might be able to help with that though. let me send a message and see if I can get that changed…

Why is picture quality getting worse?

Cameras

BD_1652 January 3, 2020, 12:51am 4

Does it look anything like this:

You describe pixelated, but having the image sensors go bad on all the cams at once seems unlikely.

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Why is picture quality getting worse?

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