Another me too. Affects three V3 cameras.
All of them are mounted about 10’ high to track 180° of motion on the ground below. With no detection zone, motion events are triggered in two cameras by cars on adjacent streets, people walking with or without pets, etc., while the third reacts to tree branches just outside the perimeter of the monitored area, waving in even a slight breeze. And motion events are triggered on all 3 by birds during the day and flying inspects attracted to lights at night.
Because that motion is outside or above the area of importance, when those events occur the cameras either move upward, and can’t see what’s happening on the ground, or it interrupts tracking long enough for the subject to move to a different location. If detection zones are active, however, all of that motion is easily hidden.
Motion detection, tracking and timely alerts is essential to the ability to protect people, pets and property. Here, one camera is supposed to monitor a swimming pool and motion in others is intended to provide warnings of potential danger or unusual activity—exactly what they are intended to do.
But that’s impossible when events are triggered every time an insect flies in front of a camera, a tree limb waves in the breeze or a car drives down the street. When motion tracking and detection zones worked in tandem that rarely happened (except for the insect thing). If motion tracking disables the detection zone, however, the volume of spurious events and alerts simply makes motion detection useless.
I like others here cannot understand—nor has the company explained—why in almost 6 months this unannounced and certainly unwelcome change, virtually crippling these cameras for important purposes, hasn’t been reversed.
Unfortunately, this is really another example of an overarching issue permeating postings here and elsewhere: the company’s failure to respond to its customers. Here are a couple of other examples which, because they are seemingly so trivial, further prove the point.
Why, if they can identify other objects, can’t they provide an option to ignore flying insects?
Why can’t they provide an option to limit repetition of an alert every time the same motion starts and stops? No one needs to hear. “Person detected at garage” every time the same person stands still for a couple of seconds and then moves again,
Despite other annoying limitations, I’ve been happy enough with my system until now. But I simply cannot and will not accept the risks of harm to people or pets from no longer being able to effectively monitor and track motion. Too many good alternatives are available to justify paying a company who doesn’t respond to customers’ requests but is perfectly happy to charge good money for subscriptions without fixing crippled services that used to work.
Wyze—either fix these things now or you will lose many customers—including me.