When I purchased my OG camera, I signed up for a 30-Day FREE Cam Plus trial. But when I was setting up the camera today, it required me to sign up for Cam Plus – with a Free 14-Day trial of Cam Plus!
What happened to my FREE 30-DAY TRIAL???
Have you assigned the license to the camera?
To assign a camera to Cam Plus you will need to use the App.
- Start the App and go to the Account Tab
- Tap on Services
- Make sure Cam Plus is selected in the Top Menu
- Scroll down the Cam Plus list until you see UnAssigned and tap on it
- you should see a list of available devices, tap on the one you want o assign.
Copied from @spamoni
I think OP concern is the duration of Cam Plus trial, 30 day vs 14 day mixup.
Ahhhhhhh thanks @habib
Once again, I should really put my eyeballs on and slow down
In which case @cameraz I would check your email for a code or give Wyze Support a call.
As @R.Good suggested, this would be customer service question. Non of us users on the forum can help you with that.
I hope I do not sound like a jerk, because I only want to put the Cam Plus billing price in perspective. If Wyze shorts you a half a month on a Cam Plus trial that is 83.5 cents. The Cam Plus billing price has been reduced to $1.67 per month. If you subscribe to Cam Plus at this reduced price (instead of the $1.99 price), in about 2.5 months you will have saved about 80 cents. That being said, you may have a case for false advertising.
Anyone else interested in the $1.67 per month Cam Plus price (or want to check my math), here is the link. It does say “Limited time offer”.
Im currently experiencing this myself. What hassle I’m going through for them to not honor this offer!