I am rather confused about how to get my Wyze Cam v3 working properly. I have the cam listed as a device under Cam Plus Lite but… It only takes photos when it detects motion and does not record a clip. When I look under “Smart Detection” I can’t turn it on and it also shows a messages that says I…

[image] Guardian604: I don’t have the option to remove the camera. If you want to remove the camera and re-install it, tap the pencil thing on the top right of the main page. Then tap Edit Devices. Then tap on the red circle. Now you should see the option to delete the camera.

I spent over a half-hour trying to figure out how to replicate this error, but it wasn’t happening to me in any of the variations I tried. It could be that I am using a different app version. Basically it is trying to say that you don’t have this cam added to cam plus lite or regular cam plus, so i…

Thanks for trying. Firmware and app are the latest I can obtain. I don’t have the option to remove the camera. I’ve gone through numerous troubleshooting steps with Wyze Support. But they haven’t gotten back to me for a while now after I sent them my logs. Was hoping someone may have experienced…

I’m with @carverofchoice on this and confirming his findings. I pushed one of my V3 cams over to CPL and also couldn’t duplicate that message in any settings combination scenario. If I recall correctly, the option for choosing thumbnail or 12s video in CPL was previously removed and defaulted to 12…

Gosh… this did it. Thank you. Removing the camera from the app and re-adding it got the v3 working as intended. When troubleshooting with Wyze Support, they never suggested to do this. Can’t believe I didn’t think of it either. They were very detailed with instructions on how to remove the cam from…

If you are using Cam Plus Lite legacy and you remove the camera and re-install it, do you still get to use Cam Plus Lite Legacy?

Welcome to the Wyze User Community Forum @mtlbeckman ! :man_raising_hand: Yes. Your CamPlus Lite subscription in your Services Tab is for as many eligible cams as you want to add. Even if you have to delete and reinstall a cam, you should be able to assign it back to CPL. If you don’t delete it and j…

Thanks! I’ve been paranoid about trying to fix the issues on two of my three cameras (might be three/four but one’s being borrowed at the moment) because I thought I would lose access to the camplus lite.

Where do I change the "Recording Type" to Video?

Cameras

spamoni July 10, 2022, 2:38pm 5

Here is a post by WyzeNoopur indicating that CPL will get all 12 second videos by default now. However, I would make sure you are running the latest App and Firmware as well.

Topic		Replies	Views
Cam Pro Plus - unable to change Recording Type to "video" Cameras cam-v3	7	1427	April 24, 2022
Recording type removed along with Image support. Video only now? Cameras cam-v1-v2 , support , troubleshooting , cam-v3	25	1573	June 10, 2022
V2 camera not recording Cameras cam-v1-v2	7	539	October 2, 2022
Cam-v3 Motion events only recording still photo no 12 sec clip Cameras tips-and-tricks , cam-v3	20	2746	October 7, 2023
Event Recording type can't be changed to Video with Cam Plus Lite subscription camera Cameras cam-v1-v2	7	1607	February 3, 2023

Where do I change the "Recording Type" to Video?

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