Where did my events go?

I thought everything would be store to the cloud and be able to access it anytime. I had to rest my Cam OG. and all the events are gone.

I do have an SD card and was able tk access through that, but where are the “cloud” videos?

Do you have a cam plus subscription? If so, the cloud events will be in the events tab. If not, the events tab will only show you a thumbnail image with the date and time that motion was detected.

Yes have cam plus. It seems it is back though. Have no idea what happened, but it is back

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Interesting. Let us know if it happens again. I’ll keep an eye out for similar reports. Maybe they’re doing something on the backend.

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