Thanks for that.
I’ve had my cameras for many years and not had this issue, nor does anyone I know. It almost sounds like someone in your household has been pranking you. But if it’s real then why not just unplug the cameras when you’re home and plug them in when no one is home? Or better yet, get a different camera system.
I have a hard time understanding why you’d keep a camera in the house for one more second if you knew you were being listened to by bad actors. Hiding in the house!
Any recordings of the voices? Might be a good idea to put a voice recorder next to one!
Wyze did start out right, and were a good company. I think the Chinese partner of his (the creator), has somehow taken the lead, is now the CEO and doesn’t hold to the same ethos as the founder, and thats why the company is in the gutter as far as reputation and quality of its devices.
They probably should have thought this through a bit more, and hosted their own AI servers, so they dont have to pay Amazon for its AWS services. Microsoft gives free access to its AI engine, and i dont think its just for personal use. Yeah, a lot of work, but the money it would save, they could put into the quality of its software and firmware.
Personally im done with Wyze, these last 2 years i have spent countless hours troubleshooting a long list of issues, and im sick of doing that, im in IT so i do that all day long and the last thing i need is to have to do that with my Wyze system(s) when i get home. When my camera’s fail i wont be replacing them with Wyze, i may nto replace them at all. My whole experience with Wyze has soured me on any other kind of camera system.
After being a loyal customer for over 6 years I’ve finally given up. I had 7 licenses for the cam’s (subscriptions) was the constant offers to subscribe with EACH event viewing I would select. Mind you, this is despite having those licenses. When I tried C/S they were useless. Than, after cancelling the subscriptions I was unable to access events from the SD card. WTF? Only photos and NO videos. I’m now looking for a real cam w/o subscriptions. Ring is now looking promising after these experiences and getting rid of anything to do with Wyze.
This would mean you’re still looking under “Events”. Those are or were the cloud videos. Your SD recordings are reached under View Playback (and always were).
I’m getting tired of having to be on WiFi to use the app. I’ve sent numerous logs, but no change. I get Error code -1009. At the top of my list of devices it says, No Internet connection. The music I’m streaming would say otherwise. If I select a device, it sits at the Connecting Camera (1/3) state until it times out. Get on WiFi and it connects immediately. I can turn on my iPhone’s hotspot, connect the iPad and see my cameras.
C/S tried to tell me I must have a weak cellular connection. When I’m not on a WiFi network is when I want to see my cameras the most! So frustrating!
App update today did not fix the landscape orientation bug which was introduced in the previous version of the app. Very annoying. Like the others I am getting more tired of Wyze every day.
Am guessing they haven’t even acknowledged this change in behavior. Makes viewing in Landscape even more cumbersome than it was before on my iPad. My hopes for app-wide Landscape support for tablets seem even more remote than they were before, esp. given that just viewing a live-stream in Landscape isn’t working properly now.
Did someone say Landscape View For Tablets
We should start taking bets on what year a fully rewritten Wyze App that speaks “Landscape” natively actually is birthed by Wyze.
I’ll guess… 2032… but by then direct Neural interface to the brain will be the standard, and that will leave Wyze very sad that they FINALLY completed that long anticipated rewrite of the Wyze App… that everyone finally forgot all about…
Don’t let Wyze near that!
Imagine connecting your nervous system to something Wyze had produced. Firmware updates from them would probably make you forget your name!
For some reason you think Wyze cares about fixing bugs. They just don’t care or have the most incompetent programmers on the planet.
UPDATE: So apparently mentioning China somehow made my post about race, when it wasn’t. I was speaking about the country and since two of Wzye founders are from China, a communist country that has a history of making poor quality products, they are clearly doing the same thing with Wyze products. Wyze keeps popping out new products with buggy software. Quality control seems to be non existent and customer service is severely lacking knowledgeable people. Oh they produce cool funny product videos, but the actual products rarely preform as advertised anymore. The sad thing is that Wzye used to make an inexpensive camera that worked great, with amazing customer service and support. The only thing that might save the brand is someone buying them out and hiring talented staff, because the current leadership has been sinking their ship.
I bought Wyze cams because the company is (was) American and I thought it would be safer and more reliable … I have been proven wrong on the reliability - not sure about the security though.
I have several other smart devices and they are controlled by TUYA Smart - the app is very reliable and it gets updated regularly, mainly for new features and improvements in performance … with no obvious faults in the updates. There are security concerns but there is little choice out there for certain devices.
they probably have reassigned people to work on the “gun safes”, or “night lights”. If I were WYZE, I’d work on making better cameras.
If I were Wyze I’d work on better QA across the board, but especially with S/W and F/W.
No obvious faults with the app updates, really? How about last weeks update that messed up the motion detection grids? There have been many updates that have messed up the cameras, some of which Wyze still have not fixed.
Wyze is a brand that will go down in history with a reputation of having buggy software. So instead of constantly releasing new products, maybe they should take a step back and focus their resources on fixing the current product line.
I agree… The whole company needs a reset and work on stuff that’s already out. Wyze as to be champion in buggy software hardware that’s fails worse customer service ever. Wyze also is king for false advertising. They had advertise that it works with Google Home only to discover that’s a lie again
Every few days issues come up…camera that won’t work… Door lock that decides not to work. Motion detection not working.
It’s surprising that Amazon would sell garbage on their platform.
Have you been using a different Amazon than me? Been there lately? Amazon has no quality requirement. Sales are sales. There is more junk and counterfeit merch on Amazon then you will ever find at a 3rd world flea market.
I wouldn’t have become a Maven if I had constant failures.