First, you broke the Doorbell Camera few weeks ago with a faulty firmware. Now, you broke the Camera V3 detection zone with a faulty app. Basically, 100% of my Wyze products have been either rendered useless or unreliable within 3 weeks. What is wrong with your software department? It’s clear that basic QA has not been performed. We, your customers, would REALLY appreciate if you could get your act together and fix your stuff in order for us to continue trust a company we chose to support. Thanks in advance.

I’ve had my cameras for many years and not had this issue, nor does anyone I know. It almost sounds like someone in your household has been pranking you. But if it’s real then why not just unplug the cameras when you’re home and plug them in when no one is home? Or better yet, get a different camera system.

I have a hard time understanding why you’d keep a camera in the house for one more second if you knew you were being listened to by bad actors. Hiding in the house! Any recordings of the voices? Might be a good idea to put a voice recorder next to one!

Wyze did start out right, and were a good company. I think the Chinese partner of his (the creator), has somehow taken the lead, is now the CEO and doesn’t hold to the same ethos as the founder, and thats why the company is in the gutter as far as reputation and quality of its devices. They probably should have thought this through a bit more, and hosted their own AI servers, so they dont have to pay Amazon for its AWS services. Microsoft gives free access to its AI engine, and i dont think its just for personal use. Yeah, a lot of work, but the money it would save, they could put into the quality of its software and firmware. Personally im done with Wyze, these last 2 years i have spent countless hours troubleshooting a long list of issues, and im sick of doing that, im in IT so i do that all day long and the last thing i need is to have to do that with my Wyze system(s) when i get home. When my camera’s fail i wont be replacing them with Wyze, i may nto replace them at all. My whole experience with Wyze has soured me on any other kind of camera system. DeVoiD

After being a loyal customer for over 6 years I’ve finally given up. I had 7 licenses for the cam’s (subscriptions) was the constant offers to subscribe with EACH event viewing I would select. Mind you, this is despite having those licenses. When I tried C/S they were useless. Than, after cancelling the subscriptions I was unable to access events from the SD card. WTF? Only photos and NO videos. I’m now looking for a real cam w/o subscriptions. Ring is now looking promising after these experiences and getting rid of anything to do with Wyze.

[image] arnold_levin: despite having those licenses. When I tried C/S they were useless. Than, after cancelling the subscriptions I was unable to access events from the SD card. WTF? Only photos and NO videos. I This would mean you’re still looking under “Events”. Those are or were the cloud videos. Your SD recordings are reached under View Playback (and always were).

I’m getting tired of having to be on WiFi to use the app. I’ve sent numerous logs, but no change. I get Error code -1009. At the top of my list of devices it says, No Internet connection. The music I’m streaming would say otherwise. If I select a device, it sits at the Connecting Camera (1/3) state until it times out. Get on WiFi and it connects immediately. I can turn on my iPhone’s hotspot, connect the iPad and see my cameras. C/S tried to tell me I must have a weak cellular connection. When I’m not on a WiFi network is when I want to see my cameras the most! So frustrating!

Am guessing they haven’t even acknowledged this change in behavior. Makes viewing in Landscape even more cumbersome than it was before on my iPad. My hopes for app-wide Landscape support for tablets seem even more remote than they were before, esp. given that just viewing a live-stream in Landscape isn’t working properly now.

[image] milehiguy: My hopes for app-wide Landscape support for tablets seem even more remote than they were before, esp. given that just viewing a live-stream in Landscape isn’t working properly now. Did someone say Landscape View For Tablets We should start taking bets on what year a fully rewritten Wyze App that speaks “Landscape” natively actually is birthed by Wyze. I’ll guess… 2032… but by then direct Neural interface to the brain will be the standard, and that will leave Wyze very sad that they FINALLY completed that long anticipated rewrite of the Wyze App… that everyone finally forgot all about… SJ

What is wrong with you Wyze?

Cameras

musical May 20, 2022, 9:00pm 38

App update today did not fix the landscape orientation bug which was introduced in the previous version of the app. Very annoying. Like the others I am getting more tired of Wyze every day.

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What happened? Cameras support , troubleshooting , cam-v3	32	3115	June 26, 2022
Wyze: Prove @bryonhu wrong. Make him stop squeezing Wyze cams in a vice! Watercooler	61	940	December 16, 2024
Suggestion- quit updating app and cameras if they are working Cameras cam-v1-v2	52	3541	May 19, 2022
Is It Even Worth Buying Wyze Cameras Any More? Cameras cam-v1-v2	66	8890	November 7, 2021
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What is wrong with you Wyze?

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