Here’s the latest Reddit AMA Summary
@Mavens - in case this helps you to answer people
We are working on this feature. However, to tell the difference between parked cars and moving cars, it’s a new level for AI since we are adding one more dimension into this problem. which is time. This makes the problem hard. But we are working hard to provide the best experiences to our users. Inside the app, we’ll provide more controls to AI notifications as well. Stay tuned!
At this moment, you can always try to adjust the detection zones to avoid parked cars.
Great question! i know this is a highly requested feature and we’re so excited that we will finally have something to show. Right now, we’re beta testing web access to Live Stream and Events with Cam Plus devices only. We’re limited by how many streams can be active at once and are charged by usage. This means that we’re limiting the test group to Cam Plus subscribers. So if you’re a Cam Plus subscriber, you’ll get access to Web View as soon as it goes into beta testing. For the live view, it will last as long as the page is live!
Great question! i know this is a highly requested feature and we’re so excited that we will finally have something to show.
Right now, we’re beta testing web access to Live Stream and Events with Cam Plus devices only. We’re limited by how many streams can be active at once and are charged by usage. This means that we’re limiting the test group to Cam Plus subscribers. So if you’re a Cam Plus subscriber, you’ll get access to Web View as soon as it goes into beta testing. That said, we’ll be keeping an eye on the volume and the pricing that we’re charged to assess a potential wider rollout in the future!
Cam Plus Pro will include all the features of Cam Plus (e.g. Person/Pet/Package/Vehicle Detection, back-to-back Event Recordings, longer Event Recordings, etc.)
The difference is that Cam Plus Pro includes the ability to:
arm/disarm a Wyze Cam
tigger alarms using Person Detection events when “armed”
send visual alerts to the user and connect the user with a dispatch agent via SMS and phone call to verify the alert prior to dispatching authorities
The super basic TLDR is that Cam Plus Pro includes access to a 24/7 monitoring center that routes to a local 911 call center.
Hopefully this was more clear!
Great question! We can’t wait to bring this new service to you!
At this moment, pricing for Cam Plus Pro is TBD. It will be a service per device, similar to Cam Plus, where you have the option to pay annually or monthly.
To “upgrade” from Cam Plus to Cam Plus Pro, you will need to:
Unassign your Cam Plus license from the desired device. You then can apply a Cam Plus Pro license to that Cam and use the old Cam Plus license for another device, or you can cancel it (either on
Wyze Home Monitoring Service or in the app in App Store or Google Play, depending on where you purchased Cam Plus) You will need to subscribe to Cam Plus Pro in the app or on our website.
We don’t have a way to upgrade directly from Cam Plus to Cam Plus Pro, but that’s something we’re working on!
Yes and No. Anything Recognition, or Smart Vision as we teased today, needs to store examples of your data to be able to train the system, same as Friendly Faces. But Smart Vision won’t cache detected results like your facial profile. It works more like our general object detection services, putting a personalized tag in notification or event page. You will be able to amend your data by adding those detections proactively but not by default.
Yes, and actually we are already practicing this ‘teach’ on the service side, with the feedback users provide in our app. We are updating the model monthly by considering all those mistake cases we gather from our community. It’s evolving but far from perfect. It’d be greatly helpful if you can submit those false/miss videos along with the truth in our app, and hopefully our model can adapt to your cases in coming updates. Keep submitting feedback videos when you see things that went wrong, and we will do the ‘teach’ part for you
We are looking into two things right now. 1st, with Friendly Faces, you can create a rule based on the recognition result, and hook it up with other devices. Personally, I’ve got a rule to light the bulb and set the color to white if it’s me, while it sets the color to yellow if it’s my wife. 2nd, Friendly Faces is the technology behind this. We are definitly looking at how to combine the AI technology together with other devices to provide more Wyze unique experiences!
We have a tool to run the model on images to show the detection results. It’s not ready to be public yet. If you want, you can shoot me an email with the videos and I can run it for you. my email is [
email redacted, see source link to see if it is still available there]
We are working on a new system that can allow the alerts to be sent out faster. You can sync up for testing here
New Wyze AI Detection System Testing Please also DM me your Device MAC if you want to get it early, so we can add you to the list. Your feedback is very welcome! Currently, it only works for V3. We will gradually roll out this to more devices.
Thanks for supporting us by submitting tags! Once the tags are submitted, our system needs some time to process the information, so it’s better to keep the event there for a few minutes before deleting it to make sure that the information is successfully processed by our system.
Sorry to hear that you got false and missing detections. Please continue supporting us by submitting these events. We are working hard to make AI learn as much as it can and as fast as it can.
Yes, we are working on all three levels - algorithm, firmware, and hardware - to make the Friendly Faces easier to use!
hey there, I am so sorry about having to remove this feature. We found a bug, and we’re currently investigating what caused it to resolve it before flipping it back on. At this point, we don’t have an ETA for this being fixed. But I can assure you that our team is working hard to improve your Wyze Video Doorbell experience.
Thanks for great feedback! We are consistently working on improving our platform capabilities. We will make sure to include the landscaping mode as well as different views of the event thumbnails into our pipeline. For now - the camera live view and event play view do support landscaping mode and portrait mode, same with camera groups. Stay tuned for more!
We are working on this issue. Inside the app, we’ll provide a finer granular toggle to control the behavior of notification. From the model sided, however, to tell the difference between parked cars and moving cars, it’s a new level for AI since we are adding one more dimension into this problem. which is time. This makes the problem hard. But we are working hard to provide the best experiences to our users. Stay tuned.
At this moment, you can always try to adjust the detection zones to avoid parked cars.
Nice ideas! We noticed that there are expensive products in market to do health analysis with camera and other sensors. Our team definitely works to expand our AI capability to cover more and more our users’ needs. It would be pretty challenging to build reliable AI to analyze health related use cases at this point, and not mentioning there’re also privacy concerns. But we will keep exploring the potentials. Thanks for the great suggestions.
So streaming a Wyze cam from a web page is P2P, not mediated through AWS, correct? So “cost-free” to Wyze, other than the load to its servers for P2P negotiation/authentication?
(Tangentially, if I share a cam with twenty people, and all twenty people and I access the camera to stream simultaneously, the camera will attempt to serve twenty-one requests simultaneously via P2P? Is that correct?)
streaming a Wyze cam from a web page is P2P, not mediated through AWS, correct? So “cost-free” to Wyze, other than the load to its servers for P2P negotiation/authentication?
Apparently not. When streaming to the app it connects directly as described (not through AWS) and so it is mostly cost free for Wyze (besides the small authentication cost) when we stream cams, but Wyze is telling us here that this is NOT the case for the browser service… they are using some kind of new AWS technology which has a limit of how many streams can be active at once and DOES cost them by usage. So this is different than how it works through the app. I am very curious why they didn’t build it to connect P2P directly like the app.
Tangentially, if I share a cam with twenty people, and all twenty people and I access the camera to stream simultaneously, the camera will attempt to serve twenty-one requests simultaneously via P2P? Is that correct?
Overall, in theory, yes… But in practical application it can only handle a few simultaneous requests. Someone tested the limit once, I think it varied between like 2-5 connections and then it would choke and end all the streams as I recall. The cams have a finite amount of RAM, processor, bandwidth capacity, etc. So technically if all 21 of you tried at the same time it would not actually try to serve you all, it would reject most, if not all of you… Basically suffering a DDoS attack to take it offline.
I will be happy if the V3 cams detects vehicle like it used to, Since AUG 20-2021 after the APP updates my V3 cams are Detecting vehicles as motion and not an AI event, I have to turn motion tab on before i can play the vehicle detection video titled as Motion detected. and if i turn on the Motion tab then I see all the 100s of clips from my 7 cams to sort from, which defeats the purpose of having 3 CAM plus account, I have submitted Logs (279191 & 287299) clips, pix and tickets, also made several calls but no resolution yet