We're ready, how about you? The 2.3 App is unveiled to public

Nice job wyze team :+1: You got that out quick

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I’m generally liking it so far. Only thing is that when I’m watching a cam the screen keeps going to sleep without any activity. It doesn’t stay away without constantly touching it like it used to.

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Very cool update :+1:, I am really liking the device on/off button on the home page and the 2FA, so far all improvements are working AOK on my Andriod !
I have opt’d NOT to invest in other security camera’s, because of Wyze’s commitment to R&D and continued excellent customer support. I look forward to Google working with Wyze to roll out the interface with Google Home !

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Is anyone else on Android experiencing screen time out? Prior to this update, my screen never timed out while watching livestream. Now, it does. I have not found anything in the app settings to change this. Current workaround is to keep screen on for 10 minutes in main phone settings. My phone is Samsung Galaxy S10. Any suggestions are welcomed.


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Is there a way to hide the on/off button … totally agree, the icon is too big…turned off my camera by mistake… should have option to hide it.

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Several other reports of this

Wyze is aware of the issue with screen timeout on Android. To track it down, it would be helpful if anyone experiencing this issue would submit a help request from within the app and include the app logs. Click the Account tab, then Help & Feedback.


Yeah I have had issues with the livestream cutting off after some time with Android 9.0. Downgraded to the previous app and it works again. On my other Android 8.0 phone, the livestream still works but you have to plug in the phone.

After updating the Wyze app to Android 2.3.16 on both my Galaxy Tab S running Android 6.0.1 and my Galaxy S8 Plus running Android 8.0.0 have the screen timeout isssue.

Submitted a support ticket yesterday, as you suggested…


I discovered I am also having Screen timeout issue With app 2.3.16
Sent logs Ticket 213798

Hello @HDRock, I brought this issue up to Wyze and they should be speaking about it in the near feature.


Interested in downgrading the app to workaround the screen timeout bug for the time being.

Is there a way for wyze to host the official apks for the previous versions or post the file checksum so that we can check the integrity of files hosted by third parties?

Thank you.

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Hello @johnbit, sorry but the only files that are available from Wyze are older firmware versions to flash onto the cameras if need be.

Reads like another candidate for the wishlist.

The On/Off buttons are on the far right—plenty of distance from the icons on the far left. I would suggest practicing your aim…J/K. But I’ve had zero issues where they are positioned. I like it just the way it is.

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Yeah, I was pleasantly surprised to see that option restored (apparently) to the home page - and applied to camera groups!

The positioning doesn’t affect me on a 7" tablet, but I certainly understand that it depends on the size of your device (not going there.)

The challenge of designing an interface with uniform utility on a gazillion different devices is better left to young, optimistic people near the start of their careers.

Thanks for doing it, young optimistic people, you rock! :grin:

Does the on/off button on the home page “completely” shut down the camera ? Meaning does it stop all recordings to the cloud and microSD card? Or is it still recording in the background and just the screen is blank?


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Yes the on/off button on the home page stops all recordings to the cloud and microSD card on a camera or all cameras in a group with one button

Yes, what @HDRock said. But keep in mind that it does not power down the camera. Electricity consumption is pretty much the same whether ON or OFF.

Hello guys, I just have a quick question for the rtsp firmware. I have since IFTTT applets with wyze so if I switch to rtsp firmware then would those applets still work