We’re Giving Wyze Person Detection to All Users at Whatever Price You Want - 1/11/22

Yes, the easiest summary is that Cam Plus Lite is basically Legacy Person Detection, but being renamed and upgraded to allow ANYONE to have it now and allowing other devices to use it now. It will still be limited to 12-second cloud recordings with a 5-minute cooldown.


For convenience, here are the main categories of people with what each should do to attain their desired outcome:

I already have Cam Plus But not Legacy Person Detection, how do I get Cam Plus Lite?

Open the Drop Down for how to get this
  • You will be automatically enrolled in Cam Plus Lite so that you can use it on any other cams that don’t have Cam Plus already, or have it available to use if you ever cancel Cam Plus or get more cams.

I already have Cam Plus AND Legacy Person Detection, how do I get Cam Plus Lite?

Open the Drop Down for how to get this
  • Your Legacy Person Detection will be automatically renamed to Cam Plus Lite and updated to allow using it on other cams (including V3’s, which were not included with Legacy Person Detection).

I don’t have Cam Plus, but do have Legacy Person Detection, how do I get Cam Plus Lite?

Open the Drop Down for how to get this
  • Your Legacy Person Detection will be automatically renamed to Cam Plus Lite and updated to allow using it on other cams (including V3’s, which were not included with Legacy Person Detection).

I don’t have Cam Plus, nor Legacy Person Detection; but want to have Person Detection notifications instead of just motion/sound, what do I do?

Open the Drop Down for how to get this
  • Go to this link: https://services.wyze.com/purchase/type/person-detection and voluntarily enroll in Cam Plus Lite choosing to pay any price you feel it warrants, including $0. Then go into the account tab on your app and add Cam Plus Lite to all your cams. You will then have the option to use Person Detection on your Wyze cams.

I don’t have Cam Plus, nor Legacy Person Detection; I don’t care about Person Detection, I just want my cameras to keep working the way I’m used to, what do I do?

Open the Drop Down for how to get this
  • Go to this link: https://services.wyze.com/purchase/type/person-detection and voluntarily enroll in Cam Plus Lite, choosing to pay any price you feel is reasonable for you right now, including $0 (you can also always change this rate in the future as your circumstances change). Once enrolled, go into the account tab on your app and add Cam Plus Lite to all your cameras, and verify your cameras are all set to continue to notify you of all motion and not just person detections. Your cameras will then continue to function as you are used to (12-second recordings as often as every 5 minutes). You are not losing anything and can keep having it the way you are used to, but you now have the option to have it only alert you when it detects a person instead of any kind of movement if you ever change your mind and want that in the future, but you are not forced to use this if you do not want it.

I don’t have Cam Plus, nor Legacy Person Detection; I don’t want to sign up for anything new, I just want things to keep working like they have, what do I do?

Open the Drop Down for information
  • If you do nothing, you will lose your free cloud recording feature that you currently have. It will be assumed that you do not want nor use Cloud recording and on Feb 15th you will be transitioned to still getting text notifications with a thumbnail included (where you have notifications enabled), and you will still be able to review video recorded to an SD card, but if you want to keep cloud recordings as you have had so far, you must actively choose to voluntarily enroll in Cam Plus Lite and select what you are willing to pay for it, including $0.

I don’t have Cam Plus, nor Legacy Person Detection; and DON’T want to have cloud videos saved anymore, what do I do?

Open the Drop Down for how to get this
  • Do not do anything. On Feb 15th, you will be switched to receive notifications with a text and a thumbnail image of the event. You will still be able to go review any video on your SD card, but Wyze will no longer store clips of your videos in the cloud as was previously necessary to get notifications.

Some of the automatic transitions may take a few days to enable. Please be patient. Reach out for help with any problems, Mods, Mavens and community members are willing to help and answer questions. :slight_smile:

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