I have a cam plus subscription for 5 cameras. 4 of the cameras give me the option to “view playback” except 1. The one that doesn’t give me the playback option still sends me notifications with detection.
The camera that doesn’t have the “view playback” option is a Wyze Cam v3 pro. The other 4 cameras are Wyze Cam v3.
Assuming you are talking about the main camera view (not the events tab) , the V3 Pro uses the new User Interface. “View Playback” was changed to the “SD Card” icon right below the image.
When I click on SD card, I get a message that says “SD card not available”. Please see attached picture.
Is there a µSD card installed. If no, insert one. If yes, sounds like the camera is not recognizing the card. Go to Settings > Advanced Settings > Manage SD Card. Does it show that there is a card installed?
I have cam plus subscription this is why I don’t have a micro as card.
Therefore, you don’t have local storage.
No µSD card, you do not have videos stored in the camera. You only have events stored in the Cloud accessible via the “Events” tab in the app,
I have “view playback” option on my other cameras because I have cam plus subscription. With cam plus subscription i don’t think an SD card is needed
On my other cameras I can go to “view playback” to watch the recordings on the camera. Please see attached pics. I pay for cam plus subscription to get this.
No, you have a µSD card installed to do that. “View Playback” and the newer “SD Card” has NOTHING to do with CamPlus.
No. That is because you have a µSD card installed. Nothing to do with CamPlus.
I am pretty sure that I don’t have micro SD card in my other 4 cameras. None of them has a micro SD card and they are have cam plus subscription.
You absolutely, positively have µSD cards installed in the four V3 cameras. CamPlus DOES NOT EVER give you continuous recording. Also, CamPlus is accessed from the Events tab - NOT the camera main page that you screen captured.
Go to Settings > Advanced Settings. You should see something like this:
The portion I marked in red shows that there is a card there and that it is set for continuous recording. If you select “Manage MicroSD Card” you will get something like this:
The portion I highlighted in blue shows that I have a 64 GB card (the 59.45G is the usable amount), and the 57.35 shows how full the card currently is. The green bar shows percentage of full. That will almost always show almost full - perfectly normal and no action needed on your part to make space.
Yes you are correct. I thought I didn’t have a micro sd in the other cameras.
I appreciate your help!
Thank you!
