RTSP does not solve my problem, as I have pointed out above in this thread. I simply would like to hear from Wyze on the topic. I am not interested in how other people have come up with a work around using 3rd party, untrustworthy apps to solve a problem I don’t have. My problem, and that of thousands of others, is that we want to monitor cameras that are thousands of miles away, are not on the same network as any computer, so can’t use RTSP, and do so from a place where phones are not allowed, Our interest is in a Wyze provided web interface for controlling all of our Wyze devices. Not just for viewing cameras.
I wouldn’t trust Youtube. A web interface should be standard, as it is for other brands. YouTube will not alert you of intruders with notifications or allow you to control other devices such as Wyze bulbs. I am interested in a native, industry standard, Wyze provided web interface that operates all of their devices. I would even pay for it. I am not interested in anything else.
You’re posting your question in a public user forum so you’re going to get answers from the public. ![]()
You may get a response from Wyze by email.
The thread is over a year old and Wyze hasn’t given any feedback beyond, ‘we’re looking at it’.
I would like a definitive date too but it’s very unlikely.
I don’t think I’m going to have a different answer about this any time soon. It’s still coming up in discussions here but we don’t have any resolutions right now. If we choose to implement this, we want to make sure that it’s done well and securely.
RTSP will mess up your camera you won’t get any updates or new up coming features
It will not mess up your camera. It is a choice of control. I use the RTSP build and I have all the features you have in the mainstream build (currently) and I control my data. There is a chance that features may diverge, but because I have RTSP I have more features then anyone has with the mainstream build. I can control how many days I want to save before archiving, I can specify the seconds of capture (along with continuous), I can have have multiple motion zones, I can upload to OneDrive, I can stream to anything…I could use “I can” on and on…
Is it as easy to setup as a Wyze portal - absolutely not. But a bird in the hand is better than two in the bush.
Ok though can you at least commit to providing a timeline to start development …say… in the next 30 days? This is a major market opportunity for Wyze and a slow response to such an opportunity seems a poor decision. Thanks
That is not a commitment that I can make at this time.
I agree, Wyze didn’t seem to have considered anything other than cell phones. I find it odd. Yeah, it’s extremely convenient to monitor what’s going on when you’re not at home or work, but most of us are either at home or work for the majority of the time, so using a computer makes more sense than a portable device. Odd if you ask me.
What is the overhead though? Livestream on my phone kills my battery. Are there clear instructions (from Wyze) on how to do this? I have an iPhone.
Not sure if everyone realizes this, but there are other products that provide a web interface to view cameras in a system. However, the web “client” is mostly clunky, and generally their specific app works better on any platform. If you can get away from viewing the system as a web page in a generic browser and commit to an OS specific app, then there are lots of solutions out there. However, the trade-off is you won’t get the spiffy Wyze product, you’ll have more installation to do, and there will be a DVR/NVR somewhere in the system. This is both a benefit and a problem. The benefit is, long-term unified storage. The problem is, you have to connect every camera to it somehow, even if over WiFi. My personal “system” is a mix of Wyze products and a more traditional DVR with wired cameras. There are points to both, and I use both. Neither completely replaces the other. But the point is, there are many other products that provide computer access and control, you just give up ease of installation, and to a lesser extent, cost.
@camv2 - There are no instructions from Wyze on how to install an Android emulator on your computer. You can find many examples though of installing BlueStacks (the most consumer friendly emulator for Android IMO): https://support.bluestacks.com/hc/en-us/articles/360013662851-How-to-download-and-install-BlueStacks-
After installing BlueStacks, if you’re not an Android user, you may need to create a Google account but you basically do that and open the Google Play Store and install the Wyze app…you can now stream to your PC.
I don’t think that’s the problem of thousands of people. Lol. Rtsp does infact solve the “problem” for the vast majority of people. Of course there may be a few people whose issue isn’t solved, but wyze is doing what they can with the resources they have available. It is a $20 camera after all. It’s incredible what they’ve been able to do with it.
You still get all the features. Technically more.
I suppose when they setup the same PC on the Church they have some help from a knowledgeable tech. guy didn’t they? I’m afraid they’re really are going to need some help from a knowledgeable tech. guy.
Well, there are really cases where plug and play solution is not available and you have to do some workarounds to achieve what you wanted. I myself is working on a company where computers have restricted access and network is firewall protected, so I cannot just install any app nor browse any website I need.
no, real tech support at the Church.
I think a basic issue that seems to be missed, in my opinion, is the intended target for the $20 Wyze camera. At that price point it appears to be targeted towards the market segment of the very price conscious. With that in mind, The installation must be simple, which it is. And it’s operational software was also pretty simple given the appeal of that price market segment.
However what I have been seeing a divergency which seems to be causing confusion as to who this $20 camera was intended to serve.
Simplicity is seemingly being sacrificed for the benefit of DYI’s and tinkers.
I just hope, that simple solutions can’t continue without getting so complex the average person who does not know what HTTP stands for can still use this great little inexpensive camera.
I’m sorry if at the moment the only solution to be able to view the camera on PC is either the RTSP firmware (via 3rd party surveillance software/media player) or install an Android emulator. I also voted for this #wishlist, but I think votes would not be enough, I think we’ll have to wait until Wyze have earned enough profit from this $20 camera, then they’ll be able to hire more developers to make their app cross-platform to PC, Mac and other OS. Most of us here are not from Wyze, we are community of users here trying to help each other make the most out of our $20 camera.
You’re right Josh. It’s not a problem for thousands of people. It’s a problem for millions of people. Perhaps they aren’t all Wyze customers, but they could be. I chose to say thousands of people, because I am only referencing people with my particular problem which is:
The need to monitor cameras while at work.
The need to receive notifications at work.
Work in a place where WiFi/Cellular devices are forbidden.
Work in a place where they can’t install whatever they want on their work computers.
This describes 100’s of thousands of people who work in the military and in government buildings. In my case, I live 2,500 miles from the closest cell phone service and there are no plans for it to be installed, because it is forbidden. I would like to purchase somewhere in the neighborhood of 30-40 Wyze devices. But they are useless for me. And as I have stated previously, this is a huge topic of conversation where I work. I am one of many in the same boat.
I agree. You are absolutely correct that the low priority is unacceptable, especially considering the potential expanded market and the fact this is the number 1 wishlist item. I also find it exceedingly irritating how non wyze employees but some technically inclined forum members continue to dismiss those who express a desire for a simple computer option or who do not want, or have no option, to deal with workarounds. If wyze were directly moderating this forum, I am certain there would at least be some understanding and validation of this item and as @UserCustomerGwen has stated, it’s not a a completely dead item, it is discussed but has no timeline or any near future plan. So far.
Meanwhile, those saying there are only a few non techie types out there ignore the fact that more than likely millions of wyze cams have been sold - while no one here has the exact numbers to confirm or deny exactly how many. So a statement of thousands certainly is consistent with estimated sales and the votes for this wishlist item. It is clear it is far more than a few. Consider the ratio of votes to total forum users and extrapolate that to the number of total cam customers, it’s a big number. Now extrapolate that to a potential customer base looking for an affordable monitoring solution that includes a simple desktop option - it’s a big number. The thing is none of us have the resources to determine exactly how many - our opinions are just that - but consider just North America and the number is surely in the hundreds of thousands if not millions. We are just hearing from a few here who have the time and desire to be heard.
From my standpoint, I’m on the fence as to how I proceed for my next house since I don’t need much right now - I’m certainly able to switch to the rtsp fw and use third party software, but I’m not sure I want to dedicate the time and effort or risk losing future features. I’m waiting to see what the outdoor cam offers since I’m not in a hurry. In general, I’d rather pay wyze for a integrated solution with a support structure proven to be responsive, rather than paying for an unknown third party.
One issue according to wyze is lack of stg capacity in the camera’s memory to add rtsp and the full mainstream features that have been put into the stock firmware. It seems logical then that there must be some features of the stock firmware that are missing in the rtsp version. Not sure when rtsp was released but for sure there have been mainstream fw updates since rtsp was finalized. Wyze says the rtsp version will not be further updated. I may be off-base but it makes me wonder - if a security hole is discovered, will it be patched? if so how long will it take? Will the mobile app continue to support the rtsp firmware for the long term?
In any event it would be nice to hear a little more understanding for those with valid desires/needs for a computer based option vs a workaround.