Just purchased the Door Bell Pro. I have configured the camera to detect motion and the blue light does turn on and looks like it’s recording. However, I do not get an alert or see the videos. It works fine if you press the doorbell button. I get an alert and can see the video.
Do I have to purchase the subscription to get an alert or see the video? If so, is that stated in any of the documentation?
you have a button for events? you see the doorbell listed there? Let us know what you are or are not seeing.
The only events that show up for the doorbell are ones triggered by pressing the doorbell button.
Even though the doorbell appears to be activated for motion (doorbell light turns blue), nothing appears in the event.
Look at the doorbell settings page.
Tell us event recording settings and notification settings please.