After installing the Video doorbell pro, each time I try to make an outgoing phone call, I have to choose if I want to make it with my phone carrier or through Wyze. This is so irritating and I don’t know how to fix it. [Screenshot_20220105-102052_Call]

Looks like you may need to select your default Carrier. Settings > Calls > Other call settings > Calling accounts Reference: [image] Doorbell voip phone call bug Beta The same thing happened on my S10, Android 11. To fix it I just made “Fido” aka my carrier here in Canada the default calling account instead of “wyze”. I’m using the Google phone app but this works for the default Samsung one too. Settings > Calls > Other call settings > Calling accounts And if you scroll down from that a little further you will see the screen shots another community member posted. [image] Doorbell voip phone call bug Beta Thank you this worked! [Screenshot_20211009-081005_Call settings] [Screenshot_20211009-081012_Call settings] [Screenshot_20211009-081021_Call settings]

@R.Good This worked. Thank you.

I have a OnePlus 8, my wife the OnePlus 6. We still have this issue and the given workaround doesn’t work as TMobile does not show up as an option, and default sim is greyed out. This is Killin me! No idea how to fix, but close to going back to ring. [Screenshot_20220111-072427]

I tried usingWyze for a call. Nothing happened.

Who is your provider and the type of phone. There is a setting to ignore other group services. I believe @R.Good found the solution in the past

Thanks for reaching out. I already set my phone to my provider. I just tried calling using Wyze for curiosity.

Got you… Thought your phone was trying to make calls via Wyze. This option is only for the Doorbell to call your phone. What is interesting is that one of my phone shows the Doorbell name and another shows a phone number. Need to figure that out. :slight_smile:

Spamoni4, mine shows the doorbell name and a number but too many numbers to be a phone number. There are 12 numbers.

I will test and see what shows on mine. Will post tomorrow.

How do i set up my pro doorbell to call me?

[image] How do I enable VOIP calls on Wyze Video Doorbell? With Voice Over IP enabled, you will receive a phone call over the Internet instead of a text notification when someone rings your doorbell. To enable VOIP calls on your doorbell: In the Wyze app...

Video Doorbell Pro prompting me to make outgoing calls with Wyze

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Video Doorbell Pro prompting me to make outgoing calls with Wyze

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