This is a common problem for my vacuum.
First…it’s gets stuck a lot. I realize that items like cords or fabrics (like the corner of a blanket hanging off the sofa…) are problems for any vacuum. But I’ve had other vacuums like this that did would sometimes avoid disaster when encountering an errant cord. But there’s something about this vacuum that makes it 100% guaranteed if it encounters a cord: It’s done. It WILL become hopelessly wound tightly around the wheels and/or brush. Perhaps they need to redesign the brush?
This leads to the topic at-hand…which is the battery dying while disabled. Other vaccums I’ve had seem to detect when they are stuck, and stop to await rescue. But this one seems to keep struggling until the battery dies and it drops off the network.
So the problem seems to be that the vacuum is not very good at determining when it’s in trouble, and just sitting tight. The only remedy is to locate the dead vacuum and pick it up to return it to the charger. Surely through the various sensors and its own ability to move it should be able to realize that something is amiss, and alert you - rather than keep fighting until the battery dies (or worse, the motors burn out).
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