V3 keeps disconnecting

Yes, I have installed the new firmware and one of my V3’s continues to drop its connection every day or so. It is installed where a V2 previously exhibited no connectivity issues. I will note that the V3 was difficult to connect in that location so I am left to believe the V3 may suffer from issues with its antenna. I have now installed an Insteon device to allow me to reboot the camera remotely. That prevents me frequently having to climb stairs with arthritic knees! The last lost connection was less than an hour ago. I rebooted the camera and it reconnected.

Not to minimize others’ bad experience with their V3’s, but I just want to state that mine are working fine since the day the .228 firmware was released.

There are bugs in the app, but the hardware itself is working fine.

Mine completely disconnects and will not connect again unless I unplug/replug the camera.
I think these v3 were not ready for prime use… they have way too many bugs… horrible and useless audio… wifi disconnects…you name it… I know they are $20 cameras, but still… they “should” work.

Yes, I’m having the same issue with the v3, having to manually unplug and power down, wait, then plug back in to get the camera back up and running…!
Makes them very unreliable for security usage…!

What is the latest firmware. When I connected my brand new V3 to my network it updated the firmware to 4.36.0.150. If it’s not the latest how do I update it?

“Account” → “Firmware Update”

The latest version is 4.36.0.280

1 Like

Fixed! Thank you very much!

hmmm Light just went Red . Disconnected. Reconnects but light stays red . video still showing…but will stop eventually.

Try a hard reset; power off and on.

If it doesn’t clear, there might be another issue.

So your solution forces us to buy an SD card anyways even though I just bought a year of cam plus pro to avoid it… So more money in your pocket for a awful product. Thanks man.

21 Nov 2022 - Same prob. here with V3 disconnecting every few days - or hours. No way to RESTART it - would not respond. SO, had to go outside and unplug/plug it in. It’s located 12" from my T-Mobile Home Internet router - through double glass - not the Internet. It IS outdoors in the cold… poss. affecting the power module? BUT, I also had a 12’ (or was it 16’?) outdoor white Wyze cord on it, so shortened to a 6’ one to test that config. If it still disconnects, will go for a diff. brand 20 watt power module - and report back either way. - JWL - in the Western NC Blue Ridge Mtns.