Hi @andrewvo If it has been over a week please post your ticket number here and will see if it can be pushed up.
Couple suggestions:
- Live stream stopping is usu a bad cell on the uSD card. Do a full format to FAT32. If the card capacity is over 32Gb Wyze can not help with support.
- Check out this link for poss solution: SD cards issues - #4 by dr.know