V3 device shows up in Android but not iOS

Cameras
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1

So I received my V3 yesterday and got is all setup. In my house, we have 3 main portable devices.

  1. My android phone
  2. my wife’s android phone
  3. and our iPad.

I setup the V3 using my phone. When I then checked the Wyze app on her phone, the V3 shows up. But when I look for it on the iPad, it’s not there.

It’s worth noting, that I have the Wyze Beta app on my phone, but I’m not sure if the other 2 devices have the Beta app version or not. I don’t know if that is part of the issue?

The strange thing is that the recorded footage from the V3 shows up in the Events on the iPad, but it does not show with the name that I named the device, rather with what I am guessing is the MAC address (or some other string of numbers).

Wondering if anyone has any advice?

2

What app version is on the iPad? I am guessing the app version is older than this:

Screenshot_20201125-084809~2
Screenshot_20201125-084809~21080×2160 261 KB

Update the app on the iPad and should be good to go.

2 Likes
3

That’s exactly what it was! Makes sense!
Thank you for the help!

1 Like
4

Great! Enjoy the v3!