V2 not working

Hello, this is my first Wyze cam and I am afraid I may have damaged it. I was trying to factory reset my camera and it got disconnected bt mistake. Now the yellow light is on no matter what I do. I even erased it from the app but is not working. Does anyone know what I can do?


You can try this Trouble shooting link

Solid Yellow Light


Welcome to the forum.

If your camera is less than a year old WYZE will replace it.
Contact support.

@barbaranegron32 Welcome to the Wyze community! I recommend contacting Wyze support and start a support ticket. They also can help to troubleshoot and decide if the camera is defective.

Submit a Request