In the past week, probably since the last firmware update, my Duo Cam Doorbell is been frequently unresponsive. It just stops working for no apparent reason. I have also noticed that since we have had several days of temps only reaching 27F, and I think the cold killed this thing. I brought it in to warm it up a bit yesterday (when I really did need it working outside) and it started to work again.
Signal strength is three bars. A restart did nothing. A reset did nothing. A battery swap did nothing, Until it warmed up. I have submitted a ticket, and I just want to see if anyone else is having this issue in cold weather. They say it’s tested to work to -4F, but this one seem to be failing at about 18F and under,
I created a support ticket and all I got was an AI response…