Unable to pair outdoor cam

I have an outdoor cam and base unit. They work fine. Base unit is on ethernet.

Bought a second outdoor cam. Charged it. Went to add outdoor cam to the base unit from inside the app.

When I hit sync on the camera it says pairing please wait. The light blinks between blue and yellow. The base unit begins blinking blue and yellow. The camera is 1 foot from the base unit. Tried many times but cannot get it to pair.

Is the firmware on the base ? Maybe your base doesn’t like the firmware on the new cam. You can try to put the latest firmware ( on the new cam this way, just a thought.

1 Like

The base firmware is

Updated the firmware in the camera. Problem solved. Thank you!

1 Like