Unable to pair outdoor cam

Power & Lighting
1

I have an outdoor cam and base unit. They work fine. Base unit is on ethernet.

Bought a second outdoor cam. Charged it. Went to add outdoor cam to the base unit from inside the app.

When I hit sync on the camera it says pairing please wait. The light blinks between blue and yellow. The base unit begins blinking blue and yellow. The camera is 1 foot from the base unit. Tried many times but cannot get it to pair.

2

Is the firmware on the base 4.16.2.7 ? Maybe your base doesn’t like the firmware on the new cam. You can try to put the latest firmware (4.17.1.123) on the new cam this way, just a thought.

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3

The base firmware is 4.16.2.7

4

Updated the firmware in the camera. Problem solved. Thank you!

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