Unable to log into app after factory reset (resolved)

[Crease]

Welcome to the Forum, @akira13126!

When you launch the Wyze app on your phone and tap Get Started, the app opens your phone’s default browser to log you into your account, and then the browser is supposed to pass you back to the app once it has the authentication token. Is it possible that process is broken here since all the apps and settings on your phone are freshly at their defaults? I wonder if you need to change a browser setting and if this topic might help:

Wyze app for android is not working

I stumbled across a Wyze Support article about Brave browser, which said this: look for a setting named Allow app links to open in apps outside of Brave or similar, then turn on this setting That seems a lot like what @williams1 did with Edge. Then I found a topic on a Samsung community site that suggests the following (in the video embedded in that post): Open Samsung Internet Browser Settings. Tap Useful features. Tap to enable Open links in other apps. I don’t know …

If that particular post doesn’t provide an answer, then maybe something in that topic will.

Edit: I just re-read your post and picked up on this part:

@akira13126

Getting the same error message on Chrome browser on the PC.

That part has me confused. I don’t have an explanation for that. Just to try it myself, I logged in via Opera on a PC and can get into Wyze Web View without any apparent problem.