Device and App Firmware changes frequently, it would help if we actually had the actual versions you have:
Here is what I am using
Android Beta App Version: 2.24.23
Wyze Sens Hub Firmware Version: 4.32.5.80
Home Monitoring Version: 1.1.0.0
When I tested on my Android device it worked fine. Here are the pictures of the steps showing it worked:
Main Screen - Then Selected Tune Settings
Shows my Tune Settings, Circled the one I will turn off
Turned it off and it shows Loading as it is saving
Shows it saved with Off
Backed out to previous screen and then Backed out to main page
Shows it says Off Now
Went Back into the Tune Setting and it still showed Off
As you can see, I am not having the same issue. I do recall that there were issues in the past with the saving of the Tune Settings. But if you do it within an iOS device, it did save ok. This has been corrected, I believe but in the Beta version of the App.
If you are not on the Beta App Version and would like to test to see if it is related to the current prod Version, go here and follow the steps: Become a Beta Tester – Wyze
Please note, if you would like to also test Firmware updates and have loaded the Beta Version of the App then:
- Start the Beta App
- Go to Account Menu option
- Go to About
- Then Select Beta Program
- Then Select Edit in the top right and Check the Devices you wish to test Firmware versions for. If a Beta Firmware version is available you will be notified in the Firmware Update Menu under Account or within the device itself