I am trying to use the cam v 4 in my camper with the TravlFi router. During the setup the app shows connection to the router, connection to the Wyze cloud, adding Wyze Cam 4 but then cannot finish the setup. I have followed all troubleshooting items and Support has no suggestions. Any ideas?
[Mod Note]: Personal information in attached graphic has been redacted for privacy and security reasons.
Is your phone connected to the travel hotspot during setup?
Yikes! -92dBm (what you’re showing in your screenshot) is a horrible connection. Lots of devices won’t work the number is greater than -70dBm because the device gets an unstable intermittent signal.
At least for setup, I world move the cameras really close to the router so the -dBm is between -0 to -70dBm at the worst. Otherwise you probably need a different router or something to boost the signal.
One potential workaround is to set up the camera on a different device that is using the same network name and password as the router you want it to actually work on. For example, if you have a hotspot option on your cell phone, you could turn on the cell phone hotspot and have it use the same network name and password as your router (turn off the router during this), and then set up the Cameron through the hotspot. Once it is set up, turn off the hotspot and turn the router back on and then just wait for the camera to use the router. Most of the newer cameras switch to use the router as long as the network name and password match… And it has a signal strength capable of working
That’s -92 dBm to the cell tower, which is usable….
I run between -88 and -95 dBm depending on foliage in the forest and run my Reolink’s and Wyze cams just fine (More so the Reolink’s 
)
Agree with trying another WiFi source with same BSSID name and password then after successfully setting up trying on hotspot
If you do a speedtest from your phone (or laptop etc) while the phone is connected to that router, how does it do?
I’m not sure if that router has both 2.4ghz and 5ghz wifi, if it does, try turning off the 5 during setup (or manually connect your phone to 2.4). See if that lets it finish. Also check in the router to see if it has any sort of advanced firewall/filtering enabled, may need to reduce that or turn it off, at least for the setup process.
Another option is if you have two phones, set one up as a hotspot with the same network name and password as the Travelfi, temporarily turn off the travelfi, then set up the cams using the wyze app on the second phone. If setup succeeds, then you can turn off the hotspot and turn the router back on and see if the cam works then. The initial setup can be a lot more sensitive to “features” of routers than normal day to day use.
