All cameras - all devices up-to-date. Can’t access timelapse downloads.
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@rob1
I am sorry this is happening, we are currently looking into this issue. Could you tell me what app version and firmware version you are on? Could you also submit a log and give e the log number?
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Same issue here. I submitted a log and contacted support via chat. They said “the team is aware and working on a fix”.
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app version
iOS 2.41.5(5)
firmware
4.36.10.4054
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@silenceofthelindz
Yes, we are looking into this right now, so far from what we see it is only affecting Wyze Cam v3.
@rob1
Thank you!
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I just bought this V3 cam as it was recommended for Time-lapse. Have the latest app ver and cam firmware 4.36.10.4054, have permission set on the iPhone and I don’t see any TL recordings. Wasted too much time with suggested fixes. I thought by a Version 3 cam you’d have most of the bugs worked out, I guess not. Will send this cam back to Amazon if it’s not working by Friday.
@benjamin42
The time lapse recordings will be found in the ‘Album’, this can be found by clicking on the three dots that say ‘More’ below the live view of the camera. You will also see the ‘Time Lapse’ in there where you can set the time lapse.
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NO, that did not work!
The firmware 4.36.10.4054 is the problem.
I rolled back to 4.36.9.131 then upgraded to 4.36.9.139
AND THAT FIXED THE TIME-LAPSE PROBLEM!
I just spent hours trouble shooting new out-of-box problems.
poor user experience
Also note on firmware 4.36.10.4054, I had formatted 2 new microSD cards in the cam, Both would not read on 2 iMacs showing table errors. When I downgraded to 4.36.9.139 and reformatted those 2 cards again in the cam, they became readable on both macs showing files with no problems. The cards where SAMSUNG EVO Select Micro SD 128GB
My v3 cam shows the timelapse in the Album, lets me download it, 1.5 Gb , takes forever. then the video shows in the Album with 0 runtime . Normal Playback from sd card is working fine. tried formatting sd card (wise 128GB) , restart camera… but no joy.
I also have a v3 pro , no issues on there with timelapse downloads