Thermostat died and Wyze refuses to replace it

Cam Plus subscriber here (for now). This is more of a vent, along with a warning to anyone who is considering purchasing the Wyze Thermostat.

We installed our Wyze thermostat in August 2023. It has given us problems since day one. Constant shutdowns, inconsistent temperature readings, internet connectivity failures, and the sensors are useless. At least once a week I was pulling it off the wall to power cycle it because it would freeze up with the screen off and then not shut the system down.

It finally died for good this past Sunday night with the infamous (and known to Wyze) 32° failure. This happened on a 40° night at 9pm. We were without heat until I could go get a replacement mercury bubble the next day.

Wyze is aware that the temperature sensors in these have bad soldering joints and will ultimately fail. They ran a replacement campaign to replace all these defective devices, yet they will not replace mine because it is “out of warranty”. Trash response from a trash company.

So if you are considering a Wyze Thermostat, don’t.

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