Thermostat: Any Responses from Wyze support?

As the title implies, has anyone in the forum received any reply/feedback from the Wyze team after submitting a ticket regarding their thermostat? Like firmware update, furnace continues heating up passing the set temperature. Does it take a while for them to reply? Like my Wyze thermostat is blowing full force when it kicks in, and overshoots more than 2 degrees past my set temperature at 71, and gets sweating hot after. Behavior slider doesn’t do anything. I’m no expert, but my dumb thermostat is way smarter

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Hi Can you share your old and Wyze thermostat wiring picture here? I noticed this issue and wanna get more info

there is a whole forum thread for it. i sent feedback on app too