There is not voice prompt to configure

You’re welcome! In addition to what others have shared, now that you’ve mentioned you already had the camera working previously but that it “kept freezing”, I’d consider contacting Wyze Support if the camera is less than a year old. (I didn’t see an age or purchase date mentioned.) If it’s older than that then I think trying a different cable and power supply makes sense. I recently had to replace a cable for a Cam OG because the Micro-B connector flaked.