I didn’t think I defended Wyze at all in my response. I reread it and I still don’t see that. On the contrary, I provided suggestions to help you be able to leave as you implied was your desire, My only motive was to be helpful to you in finding a way you could be happier, and if you would be happier leaving Wyze, I am happy to help you find a good way to meet your goal. That’s it. It was for your benefit, not Wyze’s. If I was a Wyze customer support employee I would probably be expected to try to convince you, a paying customer, to stay. But I don’t work for or represent Wyze (they certainly wouldn’t pay me to help dissatisfied people switch to another company), and I do call them out and criticize where I believe it is warranted as demonstrated here: Wyze has lost it way - #23 by carverofchoice I even talked to them about the annoying firmware updates in that post like you are talking about here. So I haven’t disagreed with you on that and I told them how these firmware updates are frustrating people since they don’t feel like there are continual improvements like the early days.
Seriously, I only wish you the best, hoping that you can find something that better suits your needs and happiness. As I said, I use other companies’ products too. I am not downplaying your experience nor your frustration, and I currently have not said anything to defend Wyze in this thread. I have only given ideas on how to help you transition away without you losing everything you’ve invested into it. I just like helping people and do so in cracks of time in between working. That was my only objective in posting to you in that previous comment. 