Terrible Customer Service!

[ONjOlt]

oh I’m sure they’ll promise to send you out a new one and you gave them all the information they needed for the warranty information I mean I gave them everything screenshots order numbers tracking numbers app screenshots everything… it made me feel like it would be a very simple we’ll send you out a new one and generate a return label for you a week later NADA no updates nothing. I really can’t blame the Philippines call center, they’re eager to help… but at the end of the day (or 9days) :

Provide Better Support Contact Options

[Screenshot_20210426-135910] after listening to the hold music for 7 minutes I decided to look it up and figure out what it is here you go, if you ever feel like listening to the hold music on YouTube it is , i promise, the same experience as being on the phone but you only hear it once on YouTube unless you replay it, otherwise you hear it a dozen times on the support number of which eventually goes to very eager staff in the Philippines who really want to help but can do absolutely nothing …