New user, 1 week. Notifications started at around 30 seconds. Getting longer every day. Today it was 3 hours to the minute before notification came through. I’ve checked other posts on lag. Anything I should try? Cam is 4 feet from router.
Update: just had a fast notification, 7 minutes.
I have noticed I get notifications about 15 seconds after an event starts. My father up in Maine gets notifications that are much more more laggy. His run about 15 minutes sometimes. So I wonder if it depends on your network provider? When I am on the same WiFi network as the camera they are pretty snappy.
But a 3 hour delay other than during a service outage like yesterday is pretty far outside my experience. I am guessing you have done the normal troubleshooting of power cycling the camera and your router?
Yes, tried power cycle
I thought you might have, hmm don’t have any immediate suggestions for you to try but I would suggest opening a ticket with support for sure.
Thanks for the support link. I will monitor notifications for a few day and see what happens before opening ticket.
You are very welcome, I hope everything works out. Sorry you are experiencing the situation to begin with.
This may be an issue with your phone, what OS? Edit: nvm. Which Android version? Android 9 introduces new alrorithms for apps and putting them to sleep. It may be that the phone is suppressing notifications from the wyze app…
8.0 Notifications did not start out very slow.
I uninstalled app, restarted phone and re-downloaded and installed app. This seems to have cleared my issue.
That’s good news! Glad it has been resolved for you!