I need to stop sharing my cameras with the original user, they are being shared with me and I need to change that because I cannot make changes to some of the setting. Does anyone know how to do this?
New account would be the easiest, but that involves resetting and setting up Cameras again.
Most secure way though
If the other party is paying for the subscription you will need to set that up again too.
If you’re paying subscription then cancel first, and resubscribe after completion of new setup
Welcome to the Forum, @martha_0817!
I’m struggling a little to understand what your situation is, because you say that you
but also that
Since you mentioned being unable to make changes to settings, I’m wondering if these cameras were set up with someone else’s accound and then shared to your Wyze account or if something else is happening. If you could share more detail about the current situation and what you’re trying to accomplish, then that might help others provide better assistance.
Sounds to me like the original owner shared the cameras with Martha and now they want sole control of cameras…
I’m not sure, which is why I requested clarification.
I understand what you said in your post, and I think resetting the cameras makes sense if @martha_0817 is the owner (though “un-sharing” is probably easier), but the initial post is unclear to me, so I think a better description of the problem and goal would be helpful for guiding potential assistance.