Thanks for the kind words.
For what it’s worth, many of us volunteers, including myself, do have some extra access to some employees behind the scenes and there are DEFINITELY some employees that are extremely receptive to our feedback. I wish a lot more was shared publicly, but I absolutely do go out of my way to try to represent the general community to employees when I get the chance. I have even met all the Wyze cofounders in person and had conversations with them about things. I can tell you that for sure Wyze Jason is a HUGE advocate for a lot of the things the community says/shares/wants and he does a great job of making sure much of it is heard and shared to the applicable teams and decision makers. He has huge support from me for all the efforts he makes behind the scenes. There are a lot that I am really impressed with, but of course, none of them can make unilateral decisions. 
Yeah, I would love the rule duplicate option. I was telling some employees not too long ago about how annoying it was for me to manually create a bunch of similar rules for different devices. That’s another story though.
I told them this exact thing last year here:
I’m more optimistic now. I think it opened their minds a lot. They are trying to make some changes, but things are hard/slow. They’re definitely an enterprise level company now, so bureaucracy changes are slow to modify and get people used to, but I see a lot of good stuff.
We’ve had some recent encouraging statements from some employees that they are now making a change to listen to users more. Just in February Matt said this:
He and others have said a lot of similar things recently. I am fairly optimistic about the medium term future. There are so many things they can do better though. I think they are coming to see that they can’t just focus on direct correlation to revenue and need to remember all the small things like improved app and user experience changes since those have secondary and indirect relations to revenue and satisfaction that can be a little harder to measure on charts but are still really critical.