I have about 15 Wyze cameras and all of them work, most of them just dont show up in my Deco Wifi mesh system app and I cant figure out why? My recent addition of a Wyze spotlight pro installed fine and it is working fine, so obviously connected to the mesh, but doesnt show the IP address in the Deco app at all. The only 2 that seem to show in the app are the Wyze OG cameras. The Cameras do show up in my internet router, just not the Deco app, which they would have to be connected to work as it is my only Wifi I have.
This is something you’d want to contact TP Link about. Have you updated all the mesh devices to the latest firmware, and the latest app on your phone?
I have contacted them and have been trying everything they have said for the past 2 days and they still are not showing, and they dont know what else to tell me, which is why I posted here, maybe its some sort of issue with the cameras themselves.
The cameras have no control over whether your mesh system/app shows them or not. That’s an issue with that system. A neighbor had a similar issue with a TP Link archer and firmware update fixed it (but it took them a couple of months to get the firmware update out).
If your cameras are working, they’ve done all they can, the TP Link is not properly reporting the IPs it has handed out or the devices that are connected.
Are the ones that are missing all on mesh nodes and not the main router? I’ve seen that happen with mesh systems in the past where only the ones connected to the main node are shown. Again that’s a bug with their firmware or software and they will need to address it.
Yes they are missing on the Deco App which shows all nodes, looking at the app its like they dont even exist, but they are working. The reason I want to view them is I want to make one of the cameras connect to the closest node all of the time, I cant do that if they dont show. I have the latest firmware for the Deco and for the cameras. I have 90 devices and each one shows what node it is connected to.
There’s a few different ways routers and nodes keep track of devices and report them, each manufacturer implements their own methods, not all are perfect but usually wifi devices are pretty easy as each node always knows what is connected. They’ve got some sort of bug somewhere. You’re certain they’re connected to that system and not something old, or an extender that isn’t part of the mesh, etc?
Is that the problem? Do you maybe have two different devices on your network trying to handle DHCP and routing functions? I’m getting the impression that your main Deco node is probably connected via cable to your AT&T gateway, and if you’re seeing other individual devices on your LAN connected to that then I wonder if that may be why you’re seeing Cams from the gateway’s UI but not within the Deco app.
Note that I’m just speculating and asking questions. My experience with Deco is only helping my brother-in-law troubleshoot an issue on his network. He’s been using a 3-node Deco system for a while but changed routers a while back. After he replaced the Xfinity-supplied gateway with his own cable modem and main TP-Link Archer router, he found that his Arlo video doorbell was offline and wouldn’t connect. He had continued to use the Deco nodes—which were now connected to the Archer router (main node via Ethernet cable) where they had been connected to the Xfinity gateway before, and on the Xfinity gateway all the routing functions had been turned off so that the Deco system was doing all the routing—but hadn’t made any changes to the Deco’s settings following the other equipment change. I suggested that he turn off the Deco’s routing functions and put it in access point mode, because I thought maybe he was having a double-NAT problem, and that seemed to cure the doorbell issue.
In my case—using an AT&T gateway—I decided to get an Archer router and put my gateway into IP Passthrough mode (in the Web UI: Firewall ➜ IP Passthrough) because I want only the Archer to handle routing functions. Because of that, when I check Device ➜ Status the only connected device I see is the Archer router. That router is handling the routing functions for me and shows me the connected clients. I’m also using EasyMesh, so I can see which clients are connected to which satellite.
Yes, the main Deco is connected to the ATT router with a network cable and the rest are wireless. The camera is too far away to connect to the main deco, it would have to connect to the one of the nodes closer to it.
Thanks for confirming that much. I understand what you’re saying about distance and how the other nodes are connected wirelessly, as expected. What I don’t understand at this point—and I don’t know if this is relevant to your issue or not—is if you’re operating the Decos in Router mode or Access Point mode. Like I said, I have minimal experience with the Decos (don’t own any), so I don’t know if those nodes are capable of enumerating client lists in the management app when they’re in AP mode, but if you’re seeing multiple clients in the device list of your AT&T gateway then I wonder why you don’t just put the gateway into IP Passthrough mode and have the Deco system set to use Router mode.
Not possible since the ATT router is wired and the only wifi for the camera to connect to is the Deco node. The wifi is turned off on the router, plus I connected the camera to the Deco Wifi when setup.
That’s what I’m thinking. I just don’t have enough experience with the Decos to know for sure. I think that @hcues1 maybe turned off the radios on the AT&T gateway (or maybe didn’t even do that) but that the gateway isn’t in the right mode if devices are showing up there and the Deco mesh system is also trying to do routing, DHCP, etc.
The ATT router also has wifi in it unless you’ve disabled it. It may have the same network name as your Deco if you reused it, or you may have picked the wrong one when setting it up. Go in and make sure wifi is disabled in that device.
Can you specifically list what each device is running as? Is the ATT gateway in passthrough mode with wifi disabled? Is the main deco in router or AP mode? Nodes are all running mesh off the main Deco?
What port are you using on the ATT router and the Deco for the connection between them?
No the router is not in passthru mode. I have another security DVR hardwired into the router along with a couple of computers as well. Wifi is disabled on the router and was a totally different name as well. The Deco is in AP mode.
It is weird that some of the Wyze cameras show up in the Deco mode, but most dont.
OK so your only DHCP server is on the ATT router, and it is doing your NAT and everything? The deco does not hand out IPs, it is purely a passthrough with Wifi only?
That’s a challenge for some APs as they can’t get a device name without “snooping” the DHCP request and response which they don’t always catch. Try physically power cycling one of the problematic cams so it renews its DHCP lease and see if it pops up in the deco app. Honestly that is a common problem for APs, and is the exact problem my neighbors had with their Archer in AP mode, some wireless devices (usually ones that did not specify a hostname when requesting a DHCP lease) did not show up until firmware fixed it and started giving them a generic name.
Does the ATT router show a name that looks like the camera specified it (wyze, or OG, or whatever), or is it some generic name?
If generic, the Deco may not be able to see it or report on it.
You may have better luck putting the ATT in passthrough, connecting your wired devices to the main Deco, and having the Deco be your router. Then it will be “aware” of everything, both wired and wireless.
That’s what I’m thinking, too, and if the main Deco node doesn’t have enough ports for the DVR and other computers, then I’d probably use an older router in bridge mode (if possible and if I had something like that available) or grab an inexpensive switch to run off the Deco, just so the Deco is doing all the routing.
That’s what I’d be inclined to try, anyway, and I’d expect that the Deco might give you more options for controlling your LAN that way. That’s one of the main reasons I got a different router and am now using my AT&T gateway in passthrough mode, because I wanted more control over DNS and other things.
I think I am going to just leave it alone while everything is working, I would hate to mess something else up by changing stuff around so much. Thanks for the help.
