I am looking for some help on how to best work with Wyze Support. Short version: I am in San Francisco and placed a V3 order on 2/25 and was given an ETA of 3/4. It is now it’s 3/14, I was just told by Wyze Support to keep waiting. What can I do? Long version: The package was shipped via Fedex (an…

I would suggest calling them. [image] Doorbell qr code fail I would recommend calling Wyze support at 1 (844) 999-3226, they are available for support between 5am-6pm PT Monday through Friday, and 8am-4pm PT Saturday.

once it is shipped it is out of the hand of Wyze. at that point your best bet is to contact the carrier. depending on your location and what you order it could be coming with any of the big three ( fed ex, UPS, usps) you appear to have a tracking number so you should know who that is for your orde…

Have you contacted FedEx? Not sure how late it has to be before Wyze considers it undeliverable.

Shipping and support nightmore

Cameras

Illumination March 14, 2021, 7:58pm 2

I would suggest calling them.

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