Shared user getting ad to subscribe for Cam Plus Lite when they are all on Cam Plus already

I have 2 outdoor cams and a doorbell that are all on Cam Plus and they are shared to my wife’s account. Recently on the app when she goes to view and event video it’s asking her to sign up for Cam Plus light to get 12 second videos back. Anyone else having this issue?

I don’t think she could sign shared cameras up for it if she wanted to and I’m already paying for the full Cam Plus so there seems to be a bug in the system.

I agree and support told me that currently, only the Cam+ subscriber gets the full feature set – shared users do not. :rage: