Several newbie questions about Floodlight cam and Wyze cam V3

I love follow-ups! Thanks for sharing. Yeah, it takes a little experimentation at first to figure out what’s best for your environment, but once you narrow it down it’s fine. Hard to ever be flawless/perfect but at least the SD card backs everything up if needed. :+1:

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I am in Canada and last winter we had the temp drop to -27 C plus windchill. No issues. This past summer I installed three cameras at my cottage (Nortern Ontario). Temps here drop way below -30 C. I don’t foresee any issues.

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Home Depot has a 90 day return policy

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You can always buy them at Home Depot.

Thanks and the floods are now available on Amazon.ca

Also, any warranty replacements ship from Canadian warehouse. I got mine next day after contacting support.

I was going to add that myself. My flood was replaced and came quickly from Canada via Canada Post.

Yeah, Wyze is getting better every day for us Canadians. Don’t know if you are aware, but the new v3 Pro is also available from Wyze.ca

Have you considered that model so you don’t need the flood light?

Thanks. I just saw this today, but I already have the floodlight now. Not to mention that the spotlight on the new v3 Pro isn’t very bright. The purpose of the floodlight is more to deter lurkers than to light the area for better viewing from the cam. In fact one of my disappointments is that my view is MUCH brighter when the floodlight is NOT ON. Sadly, when the floodlight comes on, the image gets much darker :frowning:

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I don’t have the Wyze floodlight but I do have motion detected regular floodlight at one of my cameras and I’ve noticed the same thing especially in the distance were the light from the floodlight doesn’t reach.

That’s interesting. When I was talking to tech support they said that wasn’t supposed to happen, but I’ve seen this with 3 flood cameras and you are saying the same thing.

There must be something in the smarts or the lens that changes what we see when there is even more light. The fact that the view is almost like daylight in the entire image with NO light it pretty amazing.
But then when light is added from a floodlight, that the entire image gets darker, particularly in the distance, is disappointing.

If I were to guess, I would think that once enough light is introduced to the camera the Starlight Sensor turns off. I might be wrong though.

That would make sense. If so, Wyze should tweak the firmware to not turn off the Starlight Sensor quite so easily.

That might open different can of worms. Oversaturated image where there is plenty of light :thinking:

If they gave us control over what point it switches (like a slider switch, or even a low, medium, high selector), that might give us the best of all worlds so that we can tune it to what works best for us. But there are probably many other things on folks’ wish lists that are more apt to be implemented sooner.

The starlight sense is always on, it’s purely the name for a sensor that has the ability to let in a lot of light, and is able to generate a clean image from minimal ambient light.

@IEatBeans given that the starlight sensor is always on, can you think of any reason that images would be so much darker when there is MORE available light (ie from the floodlight that is turned on)?

Might I have defective cameras?

Only thing I can think of is the exposure compensation that the camera does is not working quite right. Overall brightness may be lower, but are you able to make out more details? It could be intentional that way

When the floodlight is off, I have a great picture. When it turns on, everything is darker with much less detail.

This is with the floodlight OFF

This is with the floodlight ON

Interestingly, to me at least, is that I have another camera (v3 that is indoors mounted against a window). Similar view from a different angle.

When the floodlight is OFF, it gives me a similar very good picture.

When the floodlight turns on, this cam continues to give me a good picture. Plenty bright with lots of detail.

So it’s only the cam on the floodlight that gives a poor picture when the floodlight is on.

I don’t think that there is anything wrong with your camera. I think is the limitation of the Starlight Sensor. Here is screen shot of my camera with floodlights on:

Here is with no floodlight:

and here is with neighbour’s floodlighs on:

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