We love you, too! And we appreciate the reminder. 
Sorry to hear about this! I’ll send this link over to the dev side. What troubleshooting have you tried so far?
Sorry to hear about this, @hchidgey! Do you know what color the light on your Wyze Cam is?
We’re sorry, @tbjanicki. Are you still unable to view your Wyze Cams? I’ll see about getting someone from the dev side in here.
Yes, still unable to connect. And I can still connect to my echo show.
Thomas
I am so sorry but I just found out my husband unplugged them…he was planning a surprise party and didn’t want me seeing the guest arrive…thank you so much for responding…
Hey! I sent you a direct message with a request for some information. You can find the message under the notification drop down on the forums.
If anyone else is still having the issue please let me know so I can reach out to you. Thanks everyone!
Hah! Oh, that’s fantastic. I hope you had a wonderful time with the party, @jones8408! 
Thank you…I am having a great time…
Off Subject
@MaxS Don’t take this personal but, Any news on Fixing on going problem, Delayed Notifications ?
EJ
@MaxS, I haven’t been able to connect to my Pan camera on an outside Wi-Fi network since setting it up 11/25. I’ve followed the various support recommendations and it just doesn’t work. Any help would be appreciated.
Having the same problem again on all 4 of my cameras (can’t live stream remotely) since 9AM PST today (11/28).
Having the same problem again on all 4 of my cameras (can’t live stream remotely) since 9AM PST today (11/28).
I will be sending you a direct message through our forums in a couple minutes. Please keep an eye open for it!
I am going to send you a direct message here in a couple minutes with a request for some information from you!
Update: 11/29 1:00AM PST - After few days of monitoring our metrics, we are confident calling the issue resolved. Both our CS team and internal metrics show that we are back to normal business as of 11/28.
Root cause of the issue: Our service provider made a service upgrade intended to better support the US market. However, during the deployment there was a bug introduced into the system which caused camera login failures for Wyze Cams. That caused connection outside the home network to fail since the device showed as offline for streaming. Around midnight on 11/26, the issue was identified and fixed. However a device restart needs to happen for each camera to re-login. Given how many customers we have, it took about 2+ days for most cameras to be back online.
Again, we are very sorry for the service disruption! Thanks for your patience and continuous support. We have learned a lot from the two service issues last week and that’s definitely not where we want to set the bar. We are determined to give our customers a much better experience and we sincerely hope we can use our actions to earn your trust again.
If you are still having trouble connecting, this may be due to another issue and we’d love to work with you on it. In that case, please send us a PM or fill out this form to contact customer support:
https://support.wyzecam.com/hc/en-us/requests/new
Best,
Wyze
Thanks for the update @UserCustomerGwen When should users expect a firmware update if they updated to the alternative firmware during the outtage issues that was posted via the weblink?
For non-beta users, there is really no need to hurry to go back to the previous firmware. The brand new app and firmware that’s now in beta is expected to be released publicly soon, and that will get everyone up to the same versions. Look for an announcement soon.
I think the concern for some users who have updated with the patch is that their live camera stream might be going to overseas servers. That has been a point of concern for some in the past.
As for me, it’s not a big deal but I can appreciate the genuine concern others may have about that issue.