Service Advisory 02/16/2024

For my cameras that are online, there a several missing events in the event list. Some are there, but other motion events are completely MIA. Thankfully recording to uSD does not depend on WYZE cloud services. Fortunately I am not using WYZE cameras to monitor anything critical, so I will not be spending hours reviewing uSD playback. :blush:

And you can’t be woken up to news that D Day has started

Yes mine are all back up now too, with reboot of course. But what I found strange is that camera connection is intermittent. Connect twice with no problems and then get an error. I’m not familiar with their infrastructure but it is either their API Gateway cannot handle login\connection requests or LB.

1 Like

what did you do to reboot?

That’s a great idea! I think ill invest in that.

Amazon AWS says they’re fully functional…?

I still have several cameras and an outdoor plug offline. Rebooting the cameras are not bringing them online. I’ll just wait for the service restored announcement. After being with WYZE since fall of 2018…PAR.

2 Likes

I’ve been wondering about that. I’ve been watching that AWS page for the last 5 hours and haven’t seen any issues reported there.

where do you see the announcement posted? - i have tried to reboot as well and not working ( unplug for 30 seconds and plug back in). At least they are showing on the app now - before, the app wiped them off

This is the URL: https://support.wyze.com/hc/en-us/articles/360015979872-Service-Status-Known-Issues

Service Status & Known Issues

thanks!

1 Like

Today is the day ALL of my [Mod Edit] wyze products go I to the garbage. GOODBYE and good riddance.

MOD NOTE: Post edited to conform to the Community Guidelines.

3 Likes

um, unplug and plug it back in

Erratum: Some devices :), I had three out of five going blind. Two were not affected

Why can’t I view my cameras I pay monthly for this service

Notifications are back but at least five minutes late :slight_smile:

The camera

deleted

I just got my Wyze installed 2 days ago now it’s down… CANADA